Corporate Client Host
- Monday to Friday - 40 hours per week
- €33,075 per annum
- City Centre location, with some travel between client locations on an ad hoc basis
- Full Time Permanent Contract
We have an exciting opportunity for a customer services expert to join our fantastic team. We are currently recruiting for a Guest Services Host to join our team in the Dublin offices of a well-known client for Portico in the financial services industry! A Guest Services Host is the go-to role for supporting the day to day needs of our clients, delivering an exceptional working environment and a 5* Visitor experience.
Working alongside our Guest services Team, the successful candidate will be the first point of contact for all queries. Supporting areas such as, Main Reception, Executive Client Meeting Suites, Internal Meeting Rooms, Back of House (floor management to support the Property Services Team), Events & Hosting (ad hoc overtime required, guest registration & support). Core to your role will be the ability to form trusted relationships with our client and colleagues. You will work directly with the wider Property Services Team, exposed to many aspects of facilities management and responsible for the day-to-day smooth running of our client's flagship office.
Conveying an attitude where no request is too big and no detail is too small, the successful Guest Services Host will provide a friendly, larger than life welcome, whilst remaining security conscious. They will also know the difference between being discreet and going the extra mile to anticipate the needs of their guests.
We are looking for a warm and enthusiastic individual with a passion for service and attention to detail. They must be willing to go above and beyond to create exception experiences for our clients, as well as possessing strong organisational, communication skills and demonstrating a keen level of pro-activity with a range of tasks.
The ideal candidate must have a proven track record in delivering outstanding customer service & will be required to work in the clients second location on an ad hoc basis for holiday cover.
Company Description
Who is Portico?
Portico are experienced in all guest services including reception, concierge, client meeting rooms and events, switchboard, helpdesk, agile working and other ‘soft’ services.
Aimed primarily at the business and industry, residential and property sectors we have over 15 years of experience managing, mobilising, and enhancing client guest services throughout the UK & Ireland. We have built our relationships and reputation on providing impeccable client services through the development of our people and the support of our operational teams.
Why Portico?
Portico is defined by our unique culture – One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in our careers. We are one vibrant community and love to get together and celebrate our success.
Our people are customer service superheroes! With a passion to serve and help people within the most prestigious environments, you will often encounter them in landmark buildings where they will be greeting visitors with a genuine smile and offering help to anyone in need.
At Portico hard work and commitment are never overlooked. We provide every team member with the very best coaching, encouragement, support, and training to flourish and reach their full potential. Our recognition programmes focus on an impromptu ‘thank you’ scheme, the Annual Portico People Awards and long service awards.
What are you waiting for? Apply today for the opportunity to discuss an exciting new career with Portico!
Job Type: Full Time Permanent Contract
Salary: €33,075 per year
Job Type: Full-time
Pay: €33,075.00 per year
Benefits:
- Bike to work scheme
- Sick pay
Work Location: In person
