Are you a dynamic communicator with a passion for building meaningful client relationships, managing partnerships, and driving business growth? Our client is looking for a Client Services Manager to join their dynamic team in Ireland!
About the Role
As the Client Services Manager, you'll be the key bridge between our valued clients and trusted sales partners. This is a role for someone who thrives in a fast-paced environment, loves turning ideas into results, and takes ownership of performance.
You’ll be responsible not only for maintaining and enhancing current partnerships but also for scouting new business opportunities, ensuring the team consistently exceed expectations.
Key Responsibilities
- Client Relationship Management: Act as the primary point of contact for clients, ensuring excellent service and satisfaction.
- Sales Partner Liaison: Work closely with external sales partners to streamline communication, feedback, and performance alignment.
- Business Development: Identify and pursue new client opportunities, partnerships, and revenue channels.
- KPI & Performance Management: Monitor, analyze, and report on key performance indicators. Implement strategies to improve outcomes across campaigns and partnerships.
- Collaboration: Work cross-functionally with sales, operations, and marketing teams to support wider business objectives.
What We’re Looking For
- Proven experience in account management, client services, or business development.
- Exceptional communication and interpersonal skills.
- Strong commercial acumen and a results-driven mindset.
- Comfort with CRM systems and data dashboards.
- Ability to multitask and adapt in a rapidly changing environment.
- A self-starter with a proactive approach to challenges and opportunities.
Bonus Points
- Experience in performance marketing, field sales, or fundraising.
- Understanding of the Irish B2B or nonprofit sales landscape.
- Previous work with third-party agencies or external sales teams.
What We Offer
- Competitive salary with performance-based incentives.
- Flexible working environment.
- Personal development support.
- A collaborative team culture with purpose-driven goals.
Job Type: Full-time
Pay: €45,000.00-€55,000.00 per year
Application question(s):
- Do you have account management and business development experience in the Irish Market?
- Do you have a background in sales?
Work Location: Hybrid remote in Dublin 2, CO. Dublin
Reference ID: HR-CSM24
