CLM Senior Specialist
Dublin - Ireland
About Citco
Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office Locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
For more information about Citco, please visit www.citco.com
About the Team & Business Line:
The Client Lifecycle Management (“CLM”) team is part of the Citco Group of companies (“Citco”) and is responsible for the onboarding and ongoing due diligence of Citco Banking and Fund Administration clients in accordance with anti-money laundering (“AML”) and know your customer (KYC) regulations. The main objective of the CLM team is to protect Citco and the Financial Industry for being used for money laundering and terrorist financing purposes. Within the CLM team we drive the performance of employees through programs, team interventions, coaching and training, continuously assess the needs of the organization, design best practice in-house training programs and manage the development and delivery lifecycle through to supporting transfer of learning and evaluation.
What we offer
We offer you an exciting role as CLM Senior (KYC) specialist within the CLM Europe team. The CLM (KYC) Specialist is responsible for conducting customer due diligence (including a risk assessment) at onboarding, and ongoing due diligence and maintenance during the customers’ life cycle in accordance with Citco’s policies and procedures. Furthermore, you will be first point of contact for questions from CLM Specialists and may be involved in providing training for other CLM staff. For the Client Lifecycle Management processes, Citco is using the industry best practice CLM software “Fen-X” from Fenergo Limited. You will work in a dynamic team based in Europe for an industry leader within its field with plenty of career opportunities. We are looking forward working with you!
Your Role:
As part of your main duties and responsibilities, you will (not exhaustive):
- Validate, verify, analyze and process customer due diligence documentation and information in accordance with Citco’s ML/TF policy and procedures;
- Review and analyze customer and related parties scanning results;
- Support CLM (KYC) Specialists based on your expert knowledge;
- Communicate effectively with internal stakeholders (e.g., Supervisor, Relationship Managers, etc.) and timely respond to (follow up on) emails or telephone requests;
- Timely follow up on pending items to meet internal service level agreement (SLA) deadlines;
- Timely report and escalate non-conformities to your Supervisor;
- Participate in specific projects which may rise from time to time;
- Participate in Citco’s training program;
- Have a good understanding of (and adhere to) Citco’s policies, procedures and systems.
About You:
- Bachelor’s degree;
- At least 2 years of experience in KYC/AML and client due diligence reviews, preferable in the offshore sector or fund industry;
- Good communication skills in English, both verbal and written;
- Strong problem solving and analytical skills;
- Good knowledge of Microsoft office applications (e.g., Excel, Word);
- Team player;
- Ability to assimilate the requirements of the role quickly and eagerness to learn; Knowledge of the alternative investment and financial industry is an advantage.
Our Benefits
Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.