Customer Operations Business Analyst
- Dublin, Ireland
- General Management/ Administration/ Support
- 65884
Job Description
WHAT YOU DO AT AMD CHANGES EVERYTHING
We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives.
AMD together we advance_
Job Description
We are looking for a full-time Business Analyst to play a key support role in the Customer Operations department. The business analyst is required to have a solid knowledge of supply chain and S&OP processes.
The analyst must possess deep knowledge of analytics and be able to quickly mine data to aggregate data into useful, actionable business intelligence. The analyst must have excellent collaboration and communication skills and can react quickly and effectively to changing business conditions. They must also be extremely detail-oriented and display strong organizational skills.
This role will require working with team members in North America, Asia and Europe. The business analyst must have an affinity for working with different cultures.
Job Responsibilities:
- Run daily, weekly, monthly and quarterly reports for Customer Operations management
- Analyze customer forecast, backlog, shipping, inventory and revenue data to develop models of customer behavior
- Create visual representations of data to depict business trends
- Collaborate with business users to develop business requirements for new application solutions
- Develop new data models and reports
- Develop new AI tools and solutions
- Develop ad-hoc data analysis as business conditions change
- Coordinate testing of new applications with business users
- Implement new applications into production and provide production support for existing applications
Job Requirements:
- Expertise in Supply Chain Management, Forecasting, Revenue Recognition and Channel Management
- Expert Knowledge of SAP S4 HANA ERP, Salesforce, PowerBI. Snowflake, Oracle SQL, Oracle APEX, Smartsheet
- Deep Understanding of Order Management, Pricing, Logistics, Trade Compliance, Inventory processes
- Strong Analytical and Project Management skills required
- Ability to quickly develop Excel models, macros and charts
- Strong PowerPoint skills required
- Experience with Microsoft Copilot, ThoughtSpot AI and other AI tools desired
- Ability to write clear and succinct explanations of business implications based on data analysis
- Ability to verbally communicate clearly the conclusions based on data analysis
- Bachelor’s Degree in Business, Supply Chain Management or other related major
- 2 to 5 years experience in a Supply Chain Business Analyst or similar role in a semiconductor or other high-tech company
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AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.
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