Looking for your next opportunity in Retail Convenience? SPAR Abbey St. Lr (Curzon House) is delighted to announce that they are now accepting applications for their Deli Management position.
MANAGEMENT
To assist in the recruitment, training and development of high quality personnel for the delicatessen area
Maintain training records and ensure refresher training is provided to personnel in the area as appropriate
Rostering and general management of personnel to ensure adequate cover within budgetary provisions
Managing the overall performance of the delicatessen area
Ensure delicatessen team is motivated
Ensure delicatessen team comply with requirements of the area in terms of hygiene etc.
FOOD MANAGEMENT
Ensure effective & compliant HACCP control systems are in place
Ensure policies and procedures pertaining to fresh food are implemented and managed
Ensure area operates within relevant legislation in terms of HACCP
Ensure you are up to date on all aspects HACCP and food hygiene requirements and communicate same to store management and personnel
Ensure food safety policy is updated and complied with appropriately
Ensure employees comply with good food hygiene practices
Ensure regular cleaning of deli area and equipment
Ensure relevant protective clothing is provided and worn
Ensure critical control points are identified and monitored
Ensure systems in place for temperature checking and food hygiene
Ensure corrective action put in place for critical control points
Ensure the appropriate waste management records are maintained
Ensure appropriate controls are in place for fresh and red meats
STOCK MANAGEMENT
Ensure effective stock control systems are in place ensuring stock is rotated accordingly and out of date stock is discarded appropriately
Ensure wastage in the delicatessen area are maintained at a minimum level through effect management of the stock
Ensure effective food management and waste systems are implemented, managed and updated appropriately
Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss (e.g. through wastage, damages)
GENERAL
To undertake other additional duties as may be assigned by the store manager
FINANCE
Managing budgets for the delicatessen area
Ensure overheads are controlled and minimised where appropriate
Ensure delicatessen sales are maximised
Ensure delicatessen margins are managed appropriately and profitability of the area is maximised
Promote sales within the delicatessen area & achieve sales targets as established by the store manager
Meet targets as agreed including the achievement of the required profit margin for the area
OPERATIONS
Ensure delicatessen runs efficiently and smoothly
Ensure delicatessen standards are consistently improved in terms of housekeeping, merchandising, presentation and service ensuring no cross contamination of stock
Plan for market changes and demands as they arise
Ensure delicatessen promotions are managed appropriately
Ensure consistent high levels of customer service are provided at all times
Ensure all customer complaints are dealt with in the appropriate manner
Take necessary action in deli improvements following customer complaints
Ensure food preparation meets the required customer and hygiene standards
Ensure area is presented and merchandised in an effective manner while ensuring compliance with HACCP guidelines
Ensure overall customer service levels within the area are maintained at the required standard
LEGISLATION
Take full care of Health and Safety of personnel in the area and ensure any risks are minimised, or where possible, eliminated
Ensure area is compliant with consumer pricing regulations
Requirements
The ideal candidate will possess many of the below attributes
Proven ability in managing retail sales team including the following:
-Planning & organising
-Problem solving
-Managing performance
Excellent knowledge of HACCP requirements with a relevant qualification
Excellent interpersonal relations
Excellent understanding of consumer needs
Proven track record in achieving agreed targets
An excellent commercial acumen with the ability to anticipate and react to market changes
Committed to continually improving standards
Self-motivated
The ability to work in a pressurised environment
