Job description
Do you want to be part of a friendly and dynamic dental team? Cube Dental are expanding and have an exciting opportunity for a full-time dental receptionist to join their team in Gort. If you enjoy working as part of a team that has patient care as your focus, this could be the right opportunity for you.
Dental Receptionist Responsibilities:
1. Front Desk Management
- Greeting patients warmly as they arrive
- Managing the check-in and check-out process
- Answering phone calls and responding to inquiries in a professional manner
- Scheduling and confirming appointments
2. Patient Communication & Support
- Explaining dental procedures, payment options, and office policies
- Collecting and updating patient information and medical histories
- Assisting nervous or anxious patients by creating a welcoming environment
3. Appointment & Calendar Management
- Booking appointments efficiently to maximize productivity
- Managing cancellations, rescheduling, and recall systems
- Coordinating with dental staff to avoid scheduling conflicts
4. Administrative Duties
- Handling patient records with confidentiality and accuracy
- Filing, scanning, and maintaining proper documentation
- Sending appointment reminders (texts, calls, or emails)
5. Financial & Insurance Tasks
- Processing payments, issuing receipts, and handling billing inquiries
- Verifying details and processing PRSI claims
- Following up on outstanding accounts or balances
6. Office Coordination
- Ensuring the reception area is tidy, welcoming, and stocked with supplies
- Communicating effectively with dental assistants, hygienists, and dentists
- Assisting with inventory or ordering office supplies when needed
7. Compliance & Confidentiality
- Adhering to privacy regulations
- Maintaining professionalism and patient confidentiality at all times
What we're looking for:
- Highly motivated and enthusiastic.
- Strong organisational skills and attention to detail.
- Friendly, reliable and team oriented.
- Personable with great patient focus.
- Excellent interpersonal and communication skills, with the ability to interact effectively with both patients and team members.
- Experience in a similar role is preferred but full training will be provided.
Remuneration will be based on relevant qualification and experience.
Job Types: Full-time, Permanent
Benefits:
- On-site parking
Schedule:
- Monday to Friday
Language:
- English (required)
Work Location: In person
Reference ID: Dental Receptionist
Expected start date: 18/08/2025
