Digital, Consultant

Main purpose of the job

Do you eat, sleep, and breathe digital? Is the first thing you do in the morning scroll through your social feeds? If so, we want to hear from you.

At Teneo, we're looking for an ambitious and curious digital native ready to take their next step in the world of digital communications and marketing. This is an exciting opportunity to join a dynamic and award-winning team that is redefining how digital can solve the most complex business and communications challenges.

In this role, you will play a key part in shaping and delivering high-impact digital and social content strategies. From developing creative campaigns to managing paid media and analytics, your work will influence some of world’s most recognised brands. You’ll work side by side with senior members of the client services team, creatives and strategists, and be part of a collaborative team that thrives on fresh thinking, innovation, and cultural relevance.

This role offers a rich mix of content strategy, project management, social media activation, and community building — ideal for someone who’s passionate about what’s trending, instinctively digital-first, and keen to work with the best in the industry. If you're ready to accelerate your digital career and be part of something bigger than a traditional agency, Teneo could be your next move.

Account Management

• Dissects briefs upon receipt with Associate Consultant and reverts with questions. If necessary, arrange follow-up briefing session with client                                    
• Reviews creative brief formed by Associate Consultant and develops creative briefs where necessary
• Delivers thorough briefing with the creative team ensuring briefs are understood and that determined time is sufficient to deliver against expectations
• Leads brainstorm sessions and content ideation, planning & creation for social and digital channels
• Develops client ready work from scratch as part of a wider team
• Monitors the quality and standards of deliverables
• Manages client budgets and inputs to financial forecasting
• Manages workflow through from briefing to execution ensuring the deliverables are of a high quality, answer the client brief, delivered on time and on budget
• Reviews Associate Consultant meeting notes, project / task trackers and delivers clear and succinct reports on progress on both client and internal work when asked, with the ability to provide necessary detail and ‘paper trails’
• Can structure and undertake high quality research

Client Relationship Management

• Builds strong client relationships through effective communication, responsiveness and care
• Critically examines client requests / briefs and asks the right questions to ensure understanding of requirements
• Prepares well for client meetings ensuring timely scheduling, clear agendas and that all appropriate materials/reports are created to a high standard and ready ahead of time
• Executes certain client engagements independently with minimal supervision
• Interprets clients needs anticipating issues or conflicts and proposing solutions to the team / client as well as providing proactive ideas to clients
• Is results-driven but also able to manage expectations when required
• Provides the coordination for client work, managing up and down within the team
• Leads in the communication and management of specific client deliverables
• Demonstrates strong presentation skills at client meetings and excellent writing skills in emails, documents, PowerPoint decks and other deliverables
• Takes responsibility for coordinating client status and reporting, minuting meetings and tracking actions when required and overseeing this where a junior is supporting
• Takes responsibility for client WIP reports, and/or development of evaluation reports, producing these to a high standard

Teamwork

• Looks ahead and proactively manages the coordination of deadlines to ensure the whole team have capacity to answer the brief
• Project coordination: communicating & prioritising tasks assigned effectively, ensuring personal capacity management, managing deadlines and reprioritisation
• Supports new Associate Consultants and Researchers/Analysts settle in and understand their role
• Makes a demonstrable effort to foster good working relationships with peers across the business and uses these relationships to create a better understanding of different parts of the Teneo business
• Viewed as a reliable and responsive member of the team
• Exhibits a positive and proactive attitude and willingness to do what is required, volunteering to help/get involved (doesn’t wait to be asked)
• Demonstrates a collaborative and collegiate approach to working with others
• Supports and plays their part in ensuring everyone is treated with respect and that we provide a positive team culture
• Makes demonstrable effort to foster good working relationships with peers in other areas of the firm and use these to create better understanding of different parts of the business and our wider offer

New Business Development

• Support new business development activity on existing and prospective clients
• Assisting in the compiling, reviewing, editing and submission of tenders, letters of engagement, proposals and other key deliverables under the Business Development remit
• Assists in the internal and external promotion of the digital and creative offering
• Provides support to senior leadership on new business initiatives (e.g. research, development of proposals/approaches/ideas)
• Acts as an ambassador for the team, able to represent our positioning and all our offering
• Demonstrates a proactive attitude to business development and supports team in identifying opportunities for organic growth and introducing clients to internal experts
• Consultants will flag potential areas of growth for additional digital offerings and/or wider Teneo offerings

Requirements

• Third level qualification
• 3+ years experience in a Digital or Creative agency
• Relevant or similar client and industry experience
• Strong understand of the digital and social media landscape
• Stays abreast of social, cultural and digital trends and techniques to enhance work
• Excellent written and verbal communication skills
• Proficient across Microsoft Office (i.e., Excel, Word, and PowerPoint)
• An ability to work across multiple tasks, completing them to the highest standard in a timely manner
• Enthusiastic with a curiosity and willingness to learn and progress
• High attention to detail and ability to manage information with complete discretion and confidentiality
• Strong analytical and problem-solving skills
• Personable nature with a preference of working in collaborative and team-oriented environments