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Digital Solution Specialist - AI Workforce (Modern Work)

Microsoft
€36,400 - €46,090 a year
Dublin
Full time
2 days ago

Digital Solution Specialist - AI Workforce (Modern Work)

Dublin, Ireland


Date posted
Jul 17, 2025
Job number
1837633
Work site
Up to 50% work from home
Travel
0-25 %
Role type
Individual Contributor
Profession
Digital Sales and Solutions
Discipline
Digital Solution Area Specialists
Employment type
Full-Time

Overview

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
As a Digital Solution Area Specialist – AI Workforce (Modern Work), your focus is winning customers' technical decisions and driving digital transformation through Modern Work solutions. Collaborate in a virtual team to educate customers, demonstrate solutions, and exceed revenue goals. Deepen technical expertise across Microsoft and non-Microsoft cloud technologies.

You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.


Qualifications

Required Qualifications (RQs)

  • Significant technology-related sales or account management experience
    • OR Bachelor's Degree in Information Technology, Business Administration, or related field AND significant technology-related sales or account management experience
    • OR equivalent experience


Preferred Qualifications (PQs)
  • Extensive technology-related sales or account management experience
    • OR Bachelor's Degree in Information Technology, or related field AND significant technology-related sales or account management experience
    • OR Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND significant technology-related sales or account management experience
  • Relevant solution sales or consulting services sales experience
  • Fluency in written and spoken Swedish


Responsibilities


  • Lead Business Transformation Conversations with AI with 100% of your customers using a consultative approach to uncover where Copilot and Agents at Work and Secure AI Productivity can drive meaningful outcomes.
  • You will proactively with customers to introduce how other workloads could enable digital transformation areas that is aligned with the customer's industry and turns opportunities into deals leveraging your deep understanding of customers' business and its priorities to drive conversations with customers on digital transformation across multiple solution areas, in collaboration with partners and services.
  • You will collaborate with One Commercial Partner (OCP) and with a network of partners to cross-sell, up-sell, and co-sell as well as identify and support on-boarding new partners by researching and discussing customer scenarios.
  • You will provide analysis of the competitive landscape in supported solution area as you collaborate with partners to analyze competitor products, products, solutions, and/or services and implements strategies to position Microsoft against competitors in customer communication.
  • You will help influence internal and external stakeholders on business planning, rhythm-of-business (ROB) meetings to review and plan for accounts in the assigned territory.
  • You will collaborate with extended sales teams, partners, and marketing to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business.
  • You will be responsible for managing the end-to-end business of the assigned territory as you conduct forecasting for accounts and develop a portfolio and territory plan to drive intentional selling aligned with strategic priorities.
  • You will apply the orchestration model to proactively drive deal closure by identifying and align internal stakeholders, leverage and expand relationships with partners.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Industry leading healthcare
Educational resources
Discounts on products and services
Savings and investments
Maternity and paternity leave
Generous time away
Giving programs
Opportunities to network and connect
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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