EHR Medical Records Build Team Member

EHR Medical Records Build Team Member

Location: Swift Square One
Job type: Specified Purpose

Overview of role:

The Medical Records Build Team Member will play a pivotal role in supporting the Cúram Electronic Health Record (EHR) system across UPMC Ireland. Reporting to the Medical Records Workstream Lead, this role focuses on assisting with the configuration, testing, and validation of Medical Records-related applications, including the Medical Records modules (Health Information Management & Scanning/Archiving) and supporting capabilities, with a primary focus on Medical Records services. The Medical Records Build Team Member will contribute to aligning system functionality with Medical Records staff under the guidance of the Medical Records Workstream Lead. This role provides operational and technical support for the Medical Records workstream, collaborating with clinical and technical teams to ensure a smooth and effective transformation of Medical Records functions. This is an excellent opportunity for a clinical professional with an interest in health IT systems to contribute to a si

Primary Duties and Responsibilities:

General Accountabilities

The Medical Records Build Team Member will support the Medical Records Workstream Lead in delivering the Medical Records workstream for the Cúram EHR implementation within UPMC Ireland. The role involves assisting in executing tasks within the project scope and governance, including stakeholder coordination and milestone tracking. The member will collaborate with the Medical Records Workstream Lead and other workstream members to ensure alignment with Medical Records operations and programme goals. Additionally, the role includes contributing to the documentation of workflows, system configurations, and testing different outcomes (e.g. interoperability, data migration, reporting, end-user devices) to support a seamless end-user experience.

System Design & Workflow Support:

• Assist in the design and validation of Medical Records workflows within MEDITECH Expanse and associated applications, working closely with analysts and operational leaders.
• Review and provide feedback on system functionality related to Medical Records processes.
• Support the integration of Medical Records workflows with financial processes to ensure clinical/financial integrity and compliance with quality requirements.
• Collaborate with clinical and technical teams to maintain end-to-end clinical integrity across modules.

Implementation Support, Data Validation & Testing:

• Assist in Medical Records system configuration, data migration validation, and integration with existing or planned enterprise platforms.
• Participate in testing activities for Medical Records modules, including integrated testing and user acceptance testing (UAT), under the guidance of the Medical Records Workstream Lead.
• Help identify and troubleshoot issues in collaboration with IT, finance, and clinical teams.
• Support the integration of Medical Records-facing modules with other clinical systems (e.g., Physician Care Manager, Order management, laboratory, pharmacy) to ensure seamless care delivery and documentation.
• Assist in validating statutory, management, and operational reporting requirements for Medical Records functions.
• Support change management efforts by addressing workflow impacts, practice changes, and documentation requirements for Medical Records staff.
• Contribute to go-live readiness and stabilization efforts, including supporting real-time issue resolution and workflow adjustments.
• Contribute to standards development processes and engage with Medical Records SMEs during design and optimization discussions.
• Ensure compliance with regulatory, accreditation, and safety standards (e.g., HIQA) as directed.

Team Collaboration & Support:

• Assist in coordinating cross-functional provider systems implementation activities across consultants, advanced nurse practitioners, resident medical staff etc.
• Participate in workgroup meetings, documenting decisions, risks, and issues as directed.
• Act as a secondary liaison between Medical Records services and the Cúram implementation team, escalating issues to the Medical Records Workstream Lead as needed.
• Assist in the development and delivery of training materials for Medical Records staff and other relevant end-users.
• Provide hands-on support during go-live and stabilization phases, helping to ensure continuity of Medical Records operations.
• Support the training team in delivering education on Medical Records workflows within MEDITECH Expanse and associated applications.
• Contribute to the handover process by supporting training delivery to the future EHR BAU team members.

Documentation & Governance:

• Maintain accurate project documentation, including current state/future state maps, risk/issue logs, and change logs, as assigned by the Medical Records Workstream Lead.
• Assist in preparing materials for governance processes, such as the Clinical Design Forum and senior management meetings.
• Support the tracking of key performance indicators (KPIs) for Medical Records readiness, adoption, and post-go-live performance.
• Contribute to documenting lessons learned and continuous improvement initiatives.
• Ensure compliance with statutory and regulatory requirements related to clinical safety and digital health as directed.

Required:

• Minimum 3 years of experience in HIM or medical records in a healthcare setting.
• Strong understanding of electronic documentation standards, privacy legislation and HIM best practices.
• Good project coordination, stakeholder engagement, and change management skills.
• Good analytical thinking, problem-solving, and interpersonal skills with the ability to work across clinical and operational teams.

Preferred:

• Diploma or degree in Health Information Management or related field.
• Familiarity with clinical documentation improvement (CDI) initiatives, transcription systems, and HIM analytics.
• Experience as a user of MEDITECH Expanse medical records modules or equivalent capabilities with other major EHR systems (e.g., Epic, Oracle Health).
• Experience implementing MEDITECH medical records capability or equivalent capabilities with other major EHR systems (e.g., Epic, Oracle Health).
• Knowledge of clinical decision support, change management methodologies (e.g., Prosci, ADKAR), and regulatory requirements.
• Experience developing training resources and SOPs.

UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues.

Compensation – Competitive pay for the work employees do – base pay, performance related pay and premium pay where applicable.

Benefits – Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66.

Performance and Recognition – Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme.

Work-Life Balance – Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments.

Development and Career Opportunities – Opportunities for each employee to reach their career goals through continued learning and/or advancement.

About UPMC

UPMC is a renowned multinational academic medical centre committed to delivering people-focused care that’s close to home. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC shapes the future of health through clinical and technological innovation, research and education. UPMC expands its expertise globally, bringing world-class care across continents through its UPMC International division — an owned and operated network of hospitals and ambulatory care centres in Italy, Ireland and Croatia. UPMC International brings new access to the signature specialty services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to more people in more places around the world.

In Ireland UPMC has provided high-quality healthcare in the South East since 2006. UPMC’s operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, and Mayo. UPMC has also established a nationwide Concussion Network. UPMC's Global Technology Operation Centre is based in Kilkenny.