Permanent Senior Sales Associate - Shoe Suite Cork City - 16-Hour Contract
We are seeking a dedicated and dynamic Senior Sales Associate to join our team at Shoe Suite in Kilkenny. This is a permanent, full-time position. The ideal candidate should be available for mid-week shifts and some weekends.
Key Responsibilities:
- Greet and assist customers, ensuring a positive shopping experience.
- Provide accurate information about product features, pricing, and after-sales services.
- Address customer inquiries about specific products and services.
- Assist customers in making purchasing decisions by comparing prices and features.
- Engage in cross-selling and upselling to enhance customer satisfaction.
- Ensure display racks are fully stocked and manage product returns.
- Deal with the receipt of stock from suppliers, process it through the system, and put it away in the appropriate locations.
- Collaborate with the Retail Sales Representatives team to maintain high customer service standards, particularly during peak hours.
- Inform customers about special promotions and discounts.
- Relay customer feedback to the Store Manager.
- Stay updated on new products and services.
- Participate in hoovering, dusting, and general cleaning duties alongside the rest of the team to maintain a clean and welcoming store environment.
Requirements:
- Strong understanding of the retail sales process and consumer behavior.
- Excellent communication skills with a customer-centric mindset.
- Flexibility to work various shifts, including mid-week and occasional weekends.
- Ability to thrive in a fast-paced retail environment.
- Familiarity with inventory stocking procedures.
- A positive attitude with a commitment to resolving customer issues promptly.
- Willingness to assist with store cleaning and maintenance tasks as part of the team.
If you're passionate about providing exceptional customer service and contributing to a store's success, we'd love to hear from you!
Job Types: Full-time, Permanent
Pay: From €13.50 per hour
Expected hours: 16 per week
Benefits:
- Employee discount
- Store discount
Ability to commute/relocate:
- High Street Gardens, CO. Kilkenny: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you available to work mid-week on a permanent basis?
Work authorisation:
- Ireland (required)
Work Location: In person
Application deadline: 10/08/2025
Reference ID: Senior Sales Associate
Expected start date: 11/08/2025