Facilities Assistant

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

The Facilities Assistant will be responsible for but not limited to the following typical activities:

• Have an in-depth knowledge about the building and take pride and ownership of space.
• Act as a point of contact for building occupants to field questions with a customer centric approach. Answer questions occupants may have including where things are located within building, and how to use furniture and equipment.
• Capture and Report building and/or service issues by supporting the audit program; conducting building inspections and recording the findings.
• Report when issues are found, or expectations are missed via the appropriate tools.
• Re-organize furniture as needed throughout building.
• Observes attentively and reports how space is being utilised including the use of furniture, micro kitchens, meeting rooms and break out areas. 
• Monitoring stock levels of Stationery and Consumables used by Employees; as well as mail related supplies stock; and placing orders with suppliers.
• Replenish supplies/equipment as needed.
• Understand primary responsibilities of Meeting and Evens and support M&E Specialist when required: Setting up in house and external events as and when required (this represents a significant share of manual handling duties).
• Cover Front of House Role & Responsibilities when required.
• Manage day to day mail room operation, deliveries, enquiries as required.
• Be aware of basic procedures, courier suppliers and all external key contacts.
• Upkeep and review of Manuals, Handbooks, Guidance notes etc.
• Supports the management of meeting rooms and break out areas.
• Promotes high level of satisfaction among all users and occupiers by promptly responding to their needs.
• Assures prompt response by other team members and JLL service partners.
• Develops a close working relationship with key client stakeholders.
• Communicates in an open, honest, transparent manner always with the ability to tailor the message to specific audience and their needs.
• Supports the wider JLL, and partner teams on site.
• Adds value in terms of delivery, innovation, and communication.
• Other tasks and duties as required within the account.

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can’t wait to see where your ambitions take you at JLL.

Apply today!

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.