Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Role Summary
The Facilities Operative/Assistant will support Office Services at the Client’s state of the art new campus and may directly manage contract services and suppliers as required.
The role will have direct interaction with various departments, and senior managers across the business.
Key responsibilities
Ensuring the social areas, open space and meeting rooms are kept immaculate across all office floors
Customer service – providing a high level service for both internal and external customers
Co-ordinating Meeting room set ups requested and assisting with events where required
Administration works
Operate CAFM system to evaluate, prioritize and respond promptly to Facilities-related inquiries from employees; relay inquiries to appropriate resources
H&S management, to ensure relevant legislation is adhered to and appropriate records are maintained
Responsible for contractors while on site
Maintain Events and Office Services’ inboxes, allocating and completing tasks as required
Some unsocial hours working may be required from time to time
Essential skills and experience
Strong interpersonal and communication skills, both oral and written
Organized, efficient and able to multitask
Ability to work both independently and Manage a team
Knowledge of IT software – Office and other business critical software
Administrative experience
Health and Safety knowledge and awareness
Customer service skills
Contractor management
Meeting room management
Flexibility
Desired skills and certification
Occupational first aid
Manual handling
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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