Thrive as a Hire Desk Manager at KDM Hire Ireland! We are seeking an experienced and dynamic individual to join our team. The successful candidate will play a pivotal role in overseeing the efficient operation of the hire process and contribute to the overall success of our company.
What you will do:
- Monitor depot hire stock levels and take action to balance stock as required.
- Take responsibility for the off-hire process including loss and damage procedures.
- Oversee the on-hire process, handle payments and manage associated paperwork.
- Build customer relations by phone and in person.
- Advise customers on the appropriate selection and proper use of equipment.
- Retail sales and merchandising a small shop, ensure full stock of products.
- Liaise with the transport team to help prioritise equipment delivery and collection.
- Liaise with the yard team to ensure prompt accurate off-hire information is made available.
- Process future hire reports to ensure all relevant departments are prepared in advance.
What you will need:
- Previous hire desk experience.
- Excellent organisational skills and high attention to detail.
- Excellent communication skills with a strong customer service orientation.
- Actively takes ownership of tasks and takes pride in their work.
- Strong IT and administrative skills.
- Knowledge of heavy equipment or a willingness to learn about different types of equipment and their applications.
KDM Hire is a professional and dynamic business which has grown to become one of the UK and Ireland's leading equipment rental companies. With over 35 years of experience within the industry, our passion remains the same to simply do 'whatever it takes' to deliver quality equipment and services to our customers.
We take PRIDE in our work, our customers and our company and we look for people that share our values: Positivity, Responsibility, Integrity, Determination, Energy.
To apply please send a copy of your CV or visit our website to download a copy of our application form.
Hours of work: Monday – Thursday 7:30am – 5pm & Friday 7:30am – 4pm
Location: Stadium Business Park, Ballycoolin Road, Dublin 11
Salary: Depending on experience
Job Types: Full-time, Permanent
Benefits:
- Company events
- Employee discount
- On-site parking
- Store discount
Work Location: In person
