Radisson RED Galway is a new and exciting addition to Galway City. It is the first Radisson RED property in Ireland and a welcomed addition to the city. Just like its sister properties; Radisson BLU Royal Hotel, Dublin, Dublin Royal Convention Centre and Velvære Spa, Radisson RED Galway has its own distinct personality.
We are searching for a diligent and efficient Housekeeping Supervisor to join our team at Radisson RED Galway.
Radisson RED Galway is a hotel that reflects Galway's personality; combining urban energy, modern comforts, a love for the arts and a welcome like no other. The hotel will enhance the spirit through art, music and fashion with connectivity, passion and flair. Innovation is our heartbeat.
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. Radisson’s overarching brand promise is ‘Every Moment Matters’ with a signature ‘Yes I Can!’ service ethos.
About The Role:
Are you ready to revolutionise the way we do hospitality? Radisson RED is on the lookout for a savvy Housekeeping Supervisor to aid the smooth sailing of our Housekeeping Department! Reporting to the Head of Housekeeping and the General Manager, if you’re passionate about creating spotless spaces and leading a dynamic team, this role is your chance to shine! You'll be the go-to person for keeping our rooms and public areas looking sharp and inviting, making sure our guests experience our sharp RED identity from check-in to check-out.
As the Housekeeping Supervisor, you’ll play a crucial role in driving the continuous success of our housekeeping department. You’ll be hands-on, ensuring every corner of our hotel reflects Radisson RED’s high-energy, stylish vibe. We’re looking for someone who’s proactive and innovative, with a knack for turning everyday tasks into memorable moments for our guests! Your mission is to grow a high-performing team environment to all help deliver our punchy RED brand!
Join the Radisson RED crew now and help us set new standards in guest satisfaction with your awesome housekeeping skills! If you’re ready to make an impact in a fun, vibrant environment, we’d love to hear from you!
- Minimum experience: 2+ years of relevant experience in housekeeping
- Minimum educational requirements: National academic qualifications / Degree in Hospitality preferred
Roles & Responsibilities:
1. Assists in the smooth running of the housekeeping department, where all aspects of the guest service experience are delivered to the highest levels, ensuring both property and company standards are attained and adhered to.
2. Lead and collaborate with the team to maximise guest satisfaction, comfort and cleanliness, delivering a positive and responsive approach to enquiries and problem resolution.
3. Support and deliver on the business strategies taking ownership for assigned areas of responsibility and deputising for the Head of Department in their absence.
4. With the Head of Department take a leadership role in fostering a culture of growth, development and performance whilst promoting the company culture and values.
5. Collaborates with the Head of Department, ensuring that costs and departmental inventory is controlled, and that target productivity and performance levels are attained.
6. Build and maintain effective working relationship with all key stakeholders and partners both internal and external ensuring all communications and activities are controlled and undertaken in a timely manner.
7. Takes the lead to deliver departmental programmes that advances service standards, profitability and cost control which may include working with internal and external stakeholders, whilst incorporating environmental concerns.
8. Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.
Competencies & Skills Requirements:
1. Proven experience in a housekeeping position
2. Ability to adapt to changing service environments
3. Good leadership skills with a hands-on approach and lead-by-example work style
4. Commitment to exceptional guest service with a passion for the hospitality industry
5. Ability to find creative solutions, offering advice and recommendations
6. Personal integrity, with the ability to work in an environment that demands excellence
7. Strong communication and listening skills
8. Ability to work collaboratively across functions and cultures
9. Skilled with Microsoft Office software
10. An open, positive and communicative personality
11. Ability to handle multiple challenging priorities and assignments
What can Radisson RED Galway offer you:
- Competitive salary
- Ability to progress your career
- Meals on duty
- Employee and Friends and Family discounts available within the group (Radisson RED Galway, Radisson BLU Royal Hotel, Dublin, Velvære Spa, and Radisson Group Hotels)
Be part of the REDvolution where as our Creative you are REaDy to:
- Lend a helping hand, making sure that every job we undertake is delivered with personality and flair to the highest standards
- Be part of a team that places the guest at the heart of everything we do, creating personal and memorable moments
- Take pride in what you do, be on hand to make sure that what needs to be done is done well
- Collaborate with others, learn and grow from the experience, developing your own skills for future success
- Creatively work with others to deliver on the goals and targets that we have set ourselves
- Build meaningful and rewarding relationships whilst promoting the company culture and values
- Stay Safe, ensuring adherence and compliance to all legislation and due diligence requirements
ARE YOU?
- One to impress? Dynamic? Love people interaction with the skill to mix it up!
- Innovative? Creative with a positive mindset, love a challenge where you know there is a solution
- Engaging and self-motivated?
- Genuine? Want to be yourself? We love that and won’t change that, promise!
At Radisson Hotel Group we believe that people are our number one asset! As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.
What are you waiting for? Come join us and make RED the place to be!
Job Type: Full-time
Benefits:
- Employee discount
Work Location: In person
