GET TO KNOW US
At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
KNOW THE ROLE
As a HR Intern, you will play a pivotal role in supporting the People Team through high-quality HR administration, data management, and project coordination. You will be the first point of contact for team member HR queries, while gaining broad exposure across recruitment, onboarding, learning and development, and HR systems. This role will provide a strong foundation in HR operations within a fast-paced, values-driven retail environment. Your responsibilities will include:
- Support the administration of the full employee lifecycle, including onboarding, changes, and leaver processes.
- Assist with recruitment activities including job postings, candidate communication, interview coordination, and onboarding documentation.
- Promote recruitment campaigns through internal platforms and external tools such as LinkedIn, Glassdoor and Indeed.
- Support Learning & Development coordination including calendar management, communications, and attendance tracking.
- Maintain Core HR systems by updating employee data, unlocking user access, and supporting digital governance processes.
- Manage team member swipe card and access setup, including EPOS training authorisations.
- Ensure compliance with GDPR and internal audit guidelines in all HR data handling and records management.
- Assist the HR Information Specialist and HRBPs on ad-hoc projects and system administration.
- Maintain a professional and welcoming front-of-house environment in the People Team office.
- Contribute to key HR-led initiatives that enhance the employee experience and support the People strategy.
KNOW WHAT WE'RE LOOKING FOR
- Collaborative: Builds effective relationships across the People Team and wider business, promoting teamwork and a positive HR experience.
- Service-Oriented: Demonstrates professionalism, empathy, and responsiveness in handling team member enquiries and tasks.
- Organised: Manages multiple responsibilities efficiently with a high attention to detail and follow-through.
- Adaptable: Comfortable in a dynamic environment with changing priorities; shows initiative and flexibility.
- Communicative: Strong written and verbal skills, able to engage clearly and respectfully with stakeholders.
- Data-Driven: Confident in working with systems and data, applying accuracy and analytical thinking to HR processes.
- Attraction & Branding Awareness: Supports employer branding and resourcing efforts by promoting roles and engagement initiatives through social media and digital tools, aligned with our inclusive and innovative culture.
- Curious and Proactive: Eager to learn, contribute ideas, and grow within the HR profession, demonstrating curiosity and enthusiasm for people development and innovation.
Ethical: Demonstrates confidentiality, fairness, and respect for others in all HR practices.
KNOW WHAT'S IN IT FOR YOU
We believe that every team member should have the opportunity to curate a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness where your voice is valuable. A great customer experience starts with a great people experience, and we’re proud to have been recognised by multiple industry bodies for our progressive workplace culture.
As a Brown Thomas Arnotts team member, you will benefit from:
- Competitive Salary
- Contributory Pension Scheme
- Competitive annual leave entitlement
- Team Member discount across the world’s most iconic brands
- Recognition Days for Volunteering & Wellbeing
- Wellbeing Initiatives
- Extensive Learning & Development Offerings
- Leading Talent Programmes
- Flexible Working Model
- Additional Benefits
KNOW HOW WE WORK
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.
Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger. We don’t discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and / or membership of the Travelling community.
We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts can expect to become part of a progressive community where different backgrounds, views & personalities aren’t just welcomed – they’re positively nurtured. After all, we want you to bring your whole self to work. Please contact us at [email protected] to request accommodation.
