Reporting to: Insurance Lead
Main accountabilities and key tasks:
- Day-to-day insurance account management across our global panel of insurers building effective, professional relationships.
- Monitor insurance product performance and identify gaps for optimisation.
- Promote two-way information sharing with our stakeholders, particularly with regards to performance.
- Responsibility for continued optimisation of the insurance product offering and collaboration to identify creative yet compliant solutions to improve performance.
- Actively monitor claims cost exposure, implementing strategies to reduce claim occurrences and work to manage claims costs effectively.
- Ensure compliance with regulations by working with the legal team.
- Be the expert on our insurance products and their performance by keeping up to date on the market, the competitive landscape (incl. research), our user challenges, and how those inputs relate to the business strategy.
- Be comfortable operating in regulated (insurance), commercial, and technology domains – balancing commercial gain with regulated parameters.
Knowledge and Experience:
- Minimum of 5 years’ professional experience
- Knowledge of the insurance industry with experience in underwriting or claims desirable.
- Experience of working with embedded insurance products, a benefit
- Professional insurance, finance or accounting qualifications a benefit, although not essential.
- Strong analytical skills – ability to “think outside the box”
- Knowledge of insurance regulatory landscapes.
- Builds & maintains positive relationships within the team, cross-functionally and with external stakeholders.
- Holds self- accountable for insuring results are achieved, while prioritising tasks based on relative importance and urgency.
- Ability to work independently, manage multiple concurrent projects & drive initiatives in a cross-functional environment.
- Demonstrates excellent communication skills.
- Exhibits enthusiasm, positive professional attitude, integrity and reliability.
- Commercial savviness – solid understanding and experience setting KPIs for product and testing success.
- Detail-oriented – great organizational skills, with the ability to capture all elements of requirements and scenarios.
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