ArcoFord are looking to recruit a Service advisor for our busy service department.
We are a long standing Ford Authorised repairer.
Responsibilities:
- Act as the first point of contact with customers either in person or by
telephone/email, seeking to convert customer enquiries, when appropriate, to
service bookings.
-Inspect customers' vehicles service history to accurately identify and verify all
customers' service needs and in particular to ensure that all customers concerns are
correctly captured on the job card.
-Record customers details accurately, clarify payment options at the time of
booking and confirm time for pickup. Promote the sales of appropriate services, parts,
-Ensure efficient processing of Service department paperwork
Requirements:
-Excellent customer service skills, professional phone manner and work ethic essential.
-Experience in the motor industry or similar role will be an advantage.
-Ability to work well in a process driven environment.
Benefits:
On-site parking
Bonus payment
Company phone
Flexi time
Early finish on Fridays
21 days holidays
Staff discount on parts
Schedule:
8 hour shift
Work Location: on site
Arco Ford Dunshaughlin/Blanchardstown
Please apply with a cover letter and CV
outlining your experience.
Skills:
clean license, Ability to multi task, strong attention to detail.
Job Type: Full-time
Pay: €28,000.00-€35,000.00 per year
Additional pay:
- Bonus pay
Benefits:
- Bike to work scheme
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Work Location: In person
