Job Title: Data Analyst - KYC Services
Department: KYC Services
Reports To: Head of KYC Operations
Location: Dublin, Ireland
Employment Type: Full-time
Role Overview:
We are seeking a highly analytical and globally minded Data Analyst to join our KYC Shared Service Team within CSC. Operating across 28 countries in EMEA, APAC, and the Americas, this role plays a critical part in supporting the execution of KYC and AML processes, establishing a global KYC reporting operating model, and ensuring compliance with diverse regulatory frameworks. The successful candidate will also be responsible for monitoring KPIs and SLAs across Business Units and leading ad hoc projects to enhance operational performance and data governance.
Key Responsibilities:
KYC/AML Execution Support
- Develop tools and ad hoc reports to analyze customer and transactional data to support onboarding, periodic reviews, and AML investigations across multiple jurisdictions.
- Collaborate with regional KYC teams, Regulatory Technology and compliance officers to ensure data accuracy, consistency, and regulatory alignment. Identify data anomalies, thematic trends, and potential risks related to customer profiles and behaviors.
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Global Reporting & Analytics
- Design and implement a scalable, multi-jurisdictional reporting framework for operational and regulatory reporting.
- Develop and maintain dashboards and automated reports to track KYC/AML performance metrics globally.
- Ensure timely and accurate submission of regulatory reports in accordance with local requirements across EMEA, APAC, and the Americas. Act as key point of contact for all data matters with LRC, Regulatory Technology and our system vendors.
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SLA Monitoring & Performance Management
- Monitor SLA adherence across global KYC operations, identifying regional variances and performance gaps.
- Provide actionable insights and recommendations to improve turnaround times and operational efficiency. Deliver regular performance updates to the Head of KYC Services and senior leadership.
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Project Leadership & Ad Hoc Initiatives
- Lead and contribute to cross-functional and cross-border projects focused on data quality, process automation, and regulatory change.
- Support the implementation of new tools, systems, and data governance initiatives across regions. Act as a subject matter expert on data analytics within KYC Services.
Qualifications & Experience:
- Bachelor’s degree in Data Science, Finance, Business, or a related field
- Minimum 3 years of experience in a data analytics role, preferably within a TCSP, financial services or compliance.
- Strong understanding of KYC/AML regulatory frameworks, with exposure to international compliance standards.
- Proficiency in data analysis tools (e.g., SQL, Excel, Power BI, Tableau).
- Experience working in a multinational or multi-jurisdictional environment is highly desirable.
Skills & Competencies:
- Strong analytical and problem-solving skills with a global mindset.
- Excellent communication skills, with the ability to present data insights to both technical and non-technical stakeholders.
- Self-motivated and capable of managing multiple priorities across time zones.
- Collaborative and culturally aware, with experience working in diverse, cross-functional teams.
