- Work cross-functionally to drive high quality in our localization efforts for markets for which we do not have internal language managers to manage the quality delivered by our localization vendors
- Scale quality management processes, drive and oversee change management accordingly when rolling out new processes or implementing changes to existing ones
- Collect feedback from internal and external stakeholders and share with external vendors, and improve these processes
- Support continuous training programs for new and existing localization vendors
- Help maintain and update educational materials for localization vendors
- Educate internal stakeholders on best practices for internationalization
- Support operational needs for vendor quality monitoring and escalations
- This role involves regular collaboration with global teams. You will work closely with US stakeholders, which will require working evening hours several days a week to accommodate US timezones
- BA or equivalent (in a relevant field such as translation, linguistics, intercultural communication etc.)
- 3+ years of experience in the localization industry as a quality program manager, language manager, or in a similar role focused on localization quality management
- Familiarity with CAT, TMS and CMS tools
- Experience working with localization vendors
- Cross-functional collaboration experience
- Native or near-native fluency in a language other than English
- Experience with practical application of AI to localization workflows
Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
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