Night Shift Supervisor

Job description

The Park Hotel Dungarvan is currently recruiting an experienced Night Shift Supervisor to join our team. Candidates must be fluent in English and have a minimum of 1 years previous experience working in a hotel.

JOB DESCRIPTION POSITION: Night Shift Supervisor.

DEPARTMENT: Front of House

OBJECTIVE:

• Responsibility for the security of the hotel and its guests overnight and set meeting and private dining rooms to exceptional standard and to guests’ specification.

MAIN RESPONSIBILITIES:

• Ensure that the service offered by all team members is exceptional and memorable.
• Handle, follow up and communicate any comments or complaints promptly. Pass on to relevant HOD's or Managers if necessary.
• Be familiar with and promote hotel facilities and attractions within the area.
• Assist guests with any requests eg information, making bookings, directions.
• Ensure all tasks are completed on each shift and a thorough handover takes place at the beginning and end of each shift.
• Ensure you have a well-founded understanding of all Hotel regulations.
• Perform any related security duties as required overnight by walking all areas of the hotel on a regular basis.
• Record any unusual occurrences or problems arising to the Duty Managers attention for the next day and take appropriate action.
• Ensure all access to the hotel is secure as required by hotel policy and procedure.
• Complete all incident reports and distribute to relevant departments.
• Communicate, work with and build a good working relationship with Front Office Day team to ensure a consistent level of service is offered throughout the hotel 24 hours a day.
• Ensure public areas are clean and tidy at all times.
• In conjunction with the Head Housekeeper, clean public area carpets on a regular basis, with additional cleaning as and when required.
• Check in late arrivals and check out early departures in line with hotel procedures.
• Ensure that wake up calls are made promptly.
• Take room service orders, prepare the food and drinks and deliver to guests.
• Provide service in the Bar after the late shift team members have finished their shift and handle all cashing up in line with SOP's.
• Be fully conversant with all departmental Fire, Emergency procedures.
• Attend all fire, health and safety training to ensure the safety of all within the property.

Benefits:

• Employee discount in Flynn Hotels
• Food allowance
• Gym Membership
• On-site parking
• Flexible working hours

An attractive package for the ideal candidate, PLEASE ensure a cover letter is included with your CV to be considered

Job Types: Permanent

Job Types: Full-time, Part-time, Permanent

Pay: €14.50-€16.00 per hour

Benefits:

• Employee assistance program
• Employee discount
• Food allowance
• Gym membership
• On-site parking
• Wellness program

Ability to commute/relocate:

• SHANDON, Dungarvan, CO. Waterford: reliably commute or plan to relocate before starting work (required)

Language:

• English (required)

Work authorisation:

• Ireland (required)

Work Location: In person

Application deadline: 31/03/2025