The Hotel
The Hoban Hotel has been revitalised following a near €1 million investment. Formerly known as the Aspect Hotel Kilkenny, the hotel is now named after James Hoban, a pioneering architect who was born in Kilkenny in 1755 and went on to design and build America’s White House. It has become a contemporary open plan space which is smart and comfortable while incorporating rich, deep colours paired with statement pieces like trendy light fixtures and bold patterns. Our 1801 Restaurant starts the morning off with a breakfast buffet that has something for everyone. We also serve brunch and lunch, offering the freshest and most sumptuous, sweet treats, salads, soups and sandwiches. We’ve put a lot of thought into our new menu where everything is freshly made and cooked to order and has been designed to satisfy every palette. We source local produce which is fully traceable. The Hoban Hotel Kilkenny is situated among a proud and rich heritage with some of the most popular tourist attractions in Ireland. Kilkenny City Centre offers and original and eclectic mix of designer labels, high street names and independent shops. You’ll never run out of things to do with so much on offer across Ireland’s ancient east.
The Role
Reporting to the Accommodation Manager, the role of Accommodation Assistant requires that the highest level of cleanliness and hygiene be maintained throughout the hotel, ensuring guests comfort throughout their stay. You will have at least 1 years’ experience within a similar role.
The successful candidate will be provided with on the job training but It would be advantageous that the applicants have previous hotel reception experience. The ideal candidate will have excellent customer service skills and experience in a hotel/serviced apartment environment. They will be reliable, organised, have excellent customer care, be a good team player and have a natural flair and enthusiasm for dealing with and communicating with people.
About The Role
The successful candidate will be provided with on the job training but It would be advantageous that the applicants have previous hotel reception experience. The ideal candidate will have excellent customer service skills and experience in a hotel/serviced apartment environment. They will be reliable, organised, have excellent customer care, be a good team player and have a natural flair and enthusiasm for dealing with and communicating with people.
Why Work With Us?
We are a team of talented professionals who work well together and we are a fun team to work with. We want you to be happy and enjoy coming to work with us by providing every individual with the support and training required.
Just some of the benefits of working with us:
- Great Place to Work Accredited
- Awarded 'Best Employer in Irelands Ancient East' at the Failte Ireland Employer Excellence Awards 2023
- Excellent working environment
- Friends and family stayover specials
- Canteen facilities providing breakfast, lunch and dinners provided
- Flexible working hours
- We run annual charity events
- Excellent Hotel staff rates across Ireland, UK & Continental Europe
- Employee Assistance Programme
- Free Car Parking
- Training & Development opportunities
- Career progression opportunities
This is an exciting opportunity to join a hotel that is owned and managed by PREM Group, one of Europe’s leading hotel management companies. PREM Group provides all of its employees with opportunities to expand and develop their career. We give employees the initiative to contribute their ideas in building a better environment for everyone. #progresswithPREM
Required Criteria
Skills Needed
About The Company
Founded in 1996, PREM Group is a European hospitality management leader, operating an extensive portfolio of hotels, serviced apartments, and properties. With a presence in multiple countries, PREM Group manages its own brands, including Premier Suites and Leopold Hotels, while also offering tailored management services for property owners. The company’s success lies in its commitment to delivering superior guest experiences, maintaining operational excellence, and fostering innovation. PREM Group also emphasizes sustainability, ensuring responsible practices across its operations. Headquartered in Dublin, the company is supported by a highly skilled team, passionate about creating memorable stays for guests and value for property owners. With over two decades of expertise, PREM Group continues to set standards in the hospitality industry.
Company Culture
PREM Group promotes a culture of collaboration, innovation, and inclusivity. The company is built on a foundation of respect for its employees, guests, and stakeholders, fostering an environment where team members feel empowered and valued. Focused on professional growth, PREM Group provides ample opportunities for learning and development, encouraging employees to reach their full potential. Sustainability and community engagement are core values, with the company striving to make a positive impact through responsible practices and local initiatives. At PREM Group, teamwork and a shared commitment to delivering exceptional guest experiences define the work environment, ensuring both personal fulfillment and organizational success.
Company Benefits
PREM Group offers a range of benefits designed to attract, retain, and support its employees. Team members enjoy competitive salaries, comprehensive training programs, and clear career progression pathways within the hospitality industry. Health and well-being are prioritized, with wellness programs and access to mental health resources available. The company also provides discounted stays at its properties and offers recognition programs to celebrate employee achievements. A strong emphasis is placed on work-life balance, with flexible working arrangements where possible. PREM Group’s supportive and inclusive environment ensures employees feel valued, motivated, and empowered to excel in their roles while contributing to the company’s continued success.
Just some of the benefits of working with us:
Great Place to Work Accredited
Awarded 'Best Employer' at the Failte Ireland Employer Excellence Awards 2023 & 2024
Awarded ‘Best Workplace in Ireland 2024’
Awarded ‘Best Workplace for Women in Ireland 2024’
Awarded 'Best Workplace for Health & Wellbeing 2024'
Awarded ‘Outstanding Employer’ by Failte Ireland
Shared accommodation available if required
Excellent working environment
Learning & development opportunities
Career progression opportunities
Competitive salary
Staff uniform
Employee discount rates as well as friends and family rates
Breakfast, lunch and dinner options provided
Newly refurbished staff canteen
Annual housekeeping awards including overall employee of the year and quarter year
Summer and Christmas party
Flexible working hours
Excellent hotel staff rates across Ireland, UK & Continental Europe
Employee assistance programme
Discounted health Insurance
Free car parking
Health insurance, Flexible schedule, Employee discounts, Competitive salary, Long service recognition, Culture of recognition, On the job learning, Progression opportunities, Long service awards, Staff celebration events
Salary
Not disclosed
