Job Title: Parts Manager
Company : Irish Farm & Garden Machinery, based in Malahide. We are a distributor of lawn and garden machinery in Ireland and the UK. We have an extensive Parts Department serving over 800 trade customers in both countries.
Role: The Parts Manager will be reporting to the Technical Director and will be responsible for the efficient running of the Parts Department.
Salary: €40,000 per annum
Requirements :
· Proven track record in a Parts Department with experience dealing with customers and suppliers.
· Enthusiasm and be a fast learner with excellent people skills.
· Ability to work independently and as part of a team.
· Good understanding of computer packages (MS word, excel etc.).
· Great attention to detail.
· A good multi-tasker with strong organisational ability.
· Ability to work on your own initiative.
· Fluent spoken and written English.
Duties:
- Processing parts orders
- Dealing with customer queries and completing in a timely manner.
- Assisting customers in identifying parts from diagrams.
- Monitoring incoming web parts orders from our B2B site.
- Ordering parts from suppliers to fulfil customer back orders and maintain stocks to satisfy demand with constant monitoring min max.
- Working with suppliers to ensure parts arrive in a timely manner and keep up to date with parts on back order.
- Monitor customer parts back orders and communicate with them if there are delays etc.
- Keeping our B2B website up to date with parts illustrations and technical information.
- Making sure parts for new products are ordered for when they are due to go on sale.
- Processing counter sales.
- Working with the existing team to allocate resources where required.
- Monitor parts picking to make sure parts go out in a timely manner.
Job Type: Full-time
Pay: From €40,000.00 per year
Benefits:
- On-site parking
Ability to commute/relocate:
- Malahide, County Dublin: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Do you have your own mode of transport? This is an essential requirement.
- Do you have a proven track record in a Parts Department with experience in dealing with customers?
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- Ireland (required)
Work Location: In person
