The Sales Performance Management (Salesforce) team is hiring a Principal Business System Analyst/Product Owner to align with the Plan to Pay value stream. You will act as the primary liaison between product management and the stakeholders from the development team facilitating communication & collaboration.You’ll play a key role in accelerating our journey as we transform our Sales planning ecosystem (to Salesforce lightning platform) to support Red Hat’s future growth. This position is a great opportunity to grow leadership skills while working alongside talented developers and stakeholders responsible for defining sales targets & strategies to achieve goals navigating business shifts.
What you will do:
Responsible for creating, refining, and maintaining the product backlog, a list of requirements
Refine business requirements, split features and epics into stories or tasks
Define acceptance Criteria and ensure that the team understands the “what” to work on
Mentor development team members in problem solving & understanding
Communicate shared understanding to align team’s efforts towards overall strategic goals
Actively gather and understand business needs, translating them into actionable user stories and requirements
Actively participate in Sprint Planning & backlog refinement to ensure the team delivers high-quality and valuable work
Collaborate with stakeholders (e.g., Enterprise Architects, DevOps team) to ensure team aligns with best code development & deployment practices
Collaborate with stakeholders to secure UAT sign-off, involve in release planning, coordination & smooth deployment
What you will offer:
Proven Salesforce experience including Sales Cloud & Sales Planning
8-10 years of progressive work experience with 3+ years in a Product Ownership or Business Analysis role, preferably in an Agile/Scrum environment, proficiency with Jira
Strong business analysis skills including requirement refinement, process analysis & solution design
Ability to identify and solve problems related to sales planning processes
Understanding of sales planning process and best practices
Strength in prioritizing development work while managing product management expectations
Ability to resolve conflicting priorities and communicate key insights from multiple sources (e.g., business feedback, technical discussions, community input) to stakeholders and leadership
Demonstrated ability to quickly learn & adopt new technologies
Ability to work independently to meet shift in business priorities
Solid communication, presentation, organizational, time management, and interpersonal skills
Highly self-motivated and proactive in engaging stakeholders to drive clarity and alignment
Nice to have:
Experience with Salesforce ETM, Sales Incentive Compensation tools
Salesforce Business Analyst credentials
Certified Scrum Product Owner
#LI-NG1
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
