Search suggestions:

part time
no experience necessary
driver
full time
production operator
retail
no experience
administration
work from home
chef
barista
kitchen assistant
office administrator
Dublin
County Dublin
Cork
County Meath
County Donegal
County Wicklow
County Offaly
County Westmeath
County Kildare
Apply

Principal Technical Support Engineer - OpenShift

Red Hat
County Waterford
Full time
2 days ago

The Red Hat , Customer Experience and Engineering  group  is  looking for a skilled and experienced Principal Technical support engineer to join our enhanced support team. We are adding a principal engineer to assist our  customers to maintain OpenShift environments and to provide a world class customer experience. 

Red Hat's technical support engineering is a customer facing support organization that provides high quality technical support to customers around the globe across all Red Hat product lines and is dedicated to resolving issues quickly and efficiently.

As a Principal Technical Support Engineer, you will provide an important level of technical assistance to ensure that our highly-valued customers get the most out of the product. This position extends well beyond product support as you will take on the role of trusted partner to our customers.  You will regularly collaborate with the customer's support teams to troubleshoot complex and challenging issues and join troubleshooting and technical discussions sessions to address technical topics. In this role you'll work closely with application teams to address multi-product issues and must have an acute understanding of the impact of mission critical activities. This is a highly skilled position that requires an engineer with initiative.


What you will do

What you will bring

Following is considered a plus:

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.


Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.


Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Save Apply
Report job
Other Job Recommendations:

Principal Software Engineer - OpenShift Networking

Red Hat
  • Design, develop, and implement networking solutions for Red...
  • Become responsible for the quality of our offerings,...
1 week ago

Senior Software Engineer - OpenShift Cluster Manager (EMEA)

Red Hat
County Waterford
  • Be responsible for contributions in a technical environment,...
  • Work closely with members of our Engineering, Site...
1 week ago

Senior Software Engineer - Openshift/Hosted Control Planes

Red Hat
  • Design and develop features and bug fixes in Cluster API,...
  • Work with Quality Engineering on test plans for the code you...
2 weeks ago

QC Technical Expert (Technical Team)

Johnson & Johnson
  • Qualify analytical equipment and oversee related testing...
  • Coordinate sampling and testing during plant and utility...
1 week ago

Principal BizOps Engineer

Mastercard
Dublin
  • Abide by Mastercard’s security policies and practices;
  • Ensure the confidentiality and integrity of the information...
3 days ago