The Opportunity
Ready to take the next big step in your product management career? Want to work on high-impact projects with global brands? This role is for you.
Based in our Dublin or Madrid HQ, you'll work closely with retailer clients, engineers, and internal teams to deliver a scalable, modular eCommerce platform. You'll need strong technical fluency (APIs, Kafka, event streaming) and a sharp eye for solving complex onboarding challenges. This is a highly visible, client-facing role with opportunities to shape innovation, including AI projects.
Key Responsibilities
- Work with teams and collaborators to gather requirements, conduct research and understand business needs.
- Create an AI focused product to help automated repetitive services, enabling agents to do the configuration work that currently requires manual intervention.
- Define the future or working with our customers based on where AI can help use to create tailored experiences.
- Guide multiple scrum teams in breaking down large features, creating well written user stories, including detailed acceptance criteria.
- Collaborate with Product Managers and Business Analysts to establish feature goals and work with technical teams to ensure these goals are incrementally delivered managing constraints and dependencies along the way.
- Prioritize stories, making data driven decisions and ensuring alignment with the wider Product Roadmaps.
- Independently manage the team's workload and timelines, seeking input on only the most complex tasks.
- Act as a link between technical and non-technical stakeholders, translating complex technical concepts for both the Business and Engineering teams.
- Coordinate and manage team meetings such as Daily Stand Ups, Planning, Refinement, and Retrospective sessions.
- Participate and support the demonstration of new features to customers and team members.
- Lead unplanned work without impacting committed, high priority deliverables.
- Provide coaching and guidance, acting as a resource for less experienced colleagues.
Key Requirements
- Proven track record of working in the product delivery space in an agile/scrum environment, ideally 5+ years in a Product Owner/ Manager role.
- An understanding of AI and how it can help define a new wave of products
- Knowledge or experience of the ecommerce industry, the trends and platforms that offer best in class solutions.
- An appreciation of how product design works with and integrates into software development.
- Experience in or knowledge of retail ecommerce, order management or logistics products is highly desirable.
- Scrum Certified Product Owner or SAFE 4/5 certified would be beneficial.
- Excellent problem solving, communication and organization skills.
- Self-motivated and results driven with a high level of initiative and desire to get things done.
- Passionate about product development and willing to introduce changes and challenge existing processes and procedures.
- Experience in business analysis, systems analysis, data analysis, software design, or related SDLC roles.
About ESW
Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities.
Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results.
Why join us?
- Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment.
- Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.
- Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work.
- Diversity, Belonging & Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.
ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.
If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates.
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