At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Medtronic
At Medtronic, we value what makes you unique. Be part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations.
Our Purpose
At our CQXM RPA Lab Department, in Medtronic, plc, we focus on supporting complaint handling activities, returned product analysis and complaint Investigation for a wide range of Medtronic products to ensure that customer and patient needs are met every day. Our key focus is on delivering and maintaining a high level of Quality to ensure that business and performance goals are achieved. The Quality Engineer role is critical in supporting key department metrics thus contributing to the global strategy and to deliver on our mission to contribute to human welfare by supporting the post-market activities of products that alleviate pain, restore health, and extend life.
Come for a job, stay for a career!
A Day in The Life Of:
Responsibilities may include the following and other duties may be assigned:
Ability to work within a team environment and build relationships across the organisation as well as with external suppliers & regulatory agencies etc.
Perform laboratory duties related to the complaint Analysis and Investigation activities, including receipt, decontamination and documenting of incoming complaint devices relating to events.
Support cross-functional activities in the investigation of customer complaints and determination of root cause.
Possess an awareness of the manufacturing process and final products, including terminology associated with the product use and failure modes typically experienced by the customer.
Communicate key information including escalation of Quality Issues to the CQXM Management and key extended post market quality teams & functional management to ensure full engagement &alignment.
Conduct laboratory support functions, Performs and coordinate instrument maintenance, calibration and alignment checks.
Assisting in test procedure development and non-routine analyses relating to root cause investigations.
Contribute to continuous improvement activities to support the role out of cell operating systems and principles within the CQXM department. Delivering cost-down through innovative solutions.
Train and support new analysts.
Ensure compliance to all applicable department, site-wide and enterprise procedures, and regulations.
Support Internal and External audit preparation and activity which includes application and maintenance of quality standards for all activities associated.
Key Skills & Experience
Minimum Level 7 Degree in Engineering/Science or related discipline with a minimum 1-year relevant direct Science/Engineering experience within medical device environment.
Strong interpersonal, communication and organizational skills.
Practical knowledge of problem solving and quality improvement tools and techniques preferable.
Manufacturing process or product knowledge an advantage.
Technical writing skills.
Ability to multi-task and to take initiative is essential.
Effective time management skills.
Builds and maintains positive relationships with others; shows respect and consideration for others.
Medtronic offer a competitive salary and flexible Benefits Package
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here
