Job Overview:
We are seeking a motivated and customer-focused Retail Sales Assistant to join our Euronics Department. The ideal candidate will have a passion for technology and electronics, excellent communication skills, and a drive to provide exceptional customer service. As a key team member, you will help customers find the right products, offer expert advice, and ensure a smooth shopping experience.
Key Responsibilities:
- Customer Service: Greet and assist customers with product inquiries, offering tailored advice on various electrical products (e.g., home appliances, gadgets, and electronics).
- Product Knowledge: Maintain a deep understanding of the products and stay updated on the latest trends, new arrivals, and promotions in the electrical goods sector.
- Sales Support: Actively engage with customers to promote sales, up-sell or cross-sell related products, and meet or exceed sales targets.
- Stock Management: Assist with inventory control, restocking shelves, and ensuring products are well-presented and merchandised attractively.
- Technical Assistance: Offer basic troubleshooting or technical advice on product use and specifications, as well as support customers with setup or product queries.
- Transactions: Handle payments and operate the point-of-sale system efficiently while following cash handling and transactional procedures.
- After-Sales Service: Provide support with returns, exchanges, and warranty inquiries, ensuring customer satisfaction is maintained.
- Team Collaboration: Work collaboratively with other team members and departments to ensure a seamless customer experience and smooth daily operations.
Skills and Qualifications:
- Experience: Previous experience in a retail sales role, preferably within an electrical or technology environment.
- Communication: Strong interpersonal and communication skills to explain technical details clearly to customers.
- Sales Acumen: Proactive sales approach with a target-driven mindset.
- Technical Knowledge: Basic understanding of electrical products, their features, and functionality. Training will be provided, but a passion for technology is essential.
- Problem-Solving: Ability to assist customers with troubleshooting and basic technical issues.
- Customer Focus: A positive attitude with a commitment to providing outstanding customer service.
- Teamwork: Ability to work well in a fast-paced team environment.
- Flexibility: Willingness to work weekends and holidays. Note: We do not open Sundays.
Benefits:
- Competitive salary
- Employee discounts
- On-the-job training and opportunities for professional growth.
- A dynamic and friendly work environment.
If you have a passion for technology, enjoy helping customers, and are ready to be part of a successful team, we’d love to hear from you!
Job Type: Full-time
Pay: €13.60-€15.50 per hour
Benefits:
- Employee discount
- On-site parking
- Sick pay
Work Location: In person
Application deadline: 04/08/2025
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