Customer Focus, Teamwork and Integrity are always forefront in our minds as we passionately care about our guest experience and are committed to being the best in all we do. We are also committed to training and developing our team members and ensuring their journey with us inspires them each day.
Duties and Responsibilities of the Role:
Develop and execute comprehensive revenue management strategies to achieve revenue goals and maximize profitability.
Utilize historical data, market analysis, and demand forecasts to make informed pricing and inventory decisions.
Set and adjust room rates based on demand, seasonality, events, and competitor positioning.
Manage room inventory and availability across different booking channels to optimize revenue.
Monitor and optimize the performance of various distribution channels, including online travel agencies (OTAs), global distribution systems (GDS), and direct booking channels.
Adjust distribution strategies to minimize distribution costs and maximize revenue.
Utilize revenue management software and tools to generate detailed reports and insights.
Analyse key performance indicators (KPIs), such as RevPAR, ADR, and occupancy, to assess performance and identify areas for improvement.
Develop accurate revenue forecasts and budgets based on historical data and market trends.
Regularly review and update forecasts to reflect changes in demand and market conditions.
Develop and manage rate plans, packages, and promotions to drive demand and increase revenue.
Monitor the performance of different rate plans and adjust them to optimize results.
Work closely with the sales, marketing, and operations teams to align revenue strategies with overall business objectives.
Participate in revenue meetings and provide insights on performance and revenue opportunities.
Conduct regular competitor analysis to stay informed about market trends, pricing strategies, and positioning.
Use competitor data to make strategic decisions for the hotel.
Train and mentor, the revenue management team and other relevant staff members on revenue management principles and best practices.
Requirements for the role:
Bachelor's degree in Hospitality Management, Business Administration, or a related field.
Proven experience in revenue management or related roles within the hotel or hospitality industry.
Strong analytical skills and proficiency in data interpretation to make data-driven decisions.
In-depth knowledge of revenue management principles, distribution channels, and pricing strategies.
Familiarity with revenue management software and tools (e.g., RMS, PMS, channel managers).
Excellent communication, negotiation, and interpersonal skills.
Ability to work collaboratively with cross-functional teams and influence decision-making.
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