Description
We are looking for a passionate and proactive Sales Trainer to drive performance and growth within our Sales Department, which includes both Telesales and Field Sales Advisors. The desired candidate will help drive performance through impactful training, systems guidance, and quality-focused coaching. This role will support the continuous improvement of both new and existing team members while maintaining high standards of training delivery, sales compliance, and data integrity.
As a Sales Trainer, you’ll not only facilitate engaging sessions but also monitor the effectiveness of training through feedback, system reporting, and ongoing quality assurance checks. You’ll act as a key link between learning and performance.
Key Responsibilities
- Deliver and co-deliver structured training sessions and workshops tailored to all levels of sales staff.
- Assist in large-scale onboarding or team training events, supporting logistics, delivery, and follow-up activities.
- Provide on-the-job coaching to agents in the field or in the office, offering tailored guidance to improve performance. Regularly update training content to align with new products, systems, or sales strategies.
- Carry out regular quality assurance checks on sales submissions, CRM inputs, and customer interactions to identify training needs or patterns and provide immediate coaching
- Monitor and analyse performance data and compliance to adjust training approaches. Share insights with leadership to ensure consistency and high standards.
- Troubleshoot and respond to agent questions around system processes and usage.
- Contribute to the creation and maintenance of training guides, system how-tos, and learning documents to support field and office teams.
- Maintain clear training records, attendance logs, coaching reports, and progress documentation for review and audit purposes.
- Identify areas for improvement in the training process and collaborate with others to enhance the learning experience and operational efficiency.
Skills, Knowledge and Expertise
- Minimum 2 years in a sales environment, ideally with coaching or team support experience.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and comfortable using CRMs and internal data tools. Able to guide others through system usage with patience and clarity.
- You pay close attention to accuracy and detail, and you’re confident in identifying and correcting process gaps or compliance risks.
- Strong written and verbal communication skills. You explain concepts simply, concisely, and enthusiastically.
- Confident in leading group training and adapting your delivery style for different audiences and learning levels.
- Capable of managing training schedules, tracking results, and maintaining accurate records.
- A collaborative spirit with the ability to influence, support, and bring out the best in those around you.
Benefits
- Great career progression opportunities
- Continual training and development
- 21 days of annual leave, increasing with service
- PrepayPower Staff Tariffs
- Great staff social events provided by employee-led Wellness & Sports, CSR and Social committees
- Friday breakfast, large selection available
- Monthly beer and pizza on the first Friday of each Month
- Regular Fruit drops, twice a week
- Refer a Friend Scheme
- Employee Assistance Program
- Tax Saver Travel Tickets
- Bike to Work Scheme
- Pension Contribution Scheme after 12 months of service
About PrepayPower
PrepayPower is Ireland's first dedicated prepaid energy supplier, offering Pay As You Go electricity and gas services. With a focus on giving customers total control and complete transparency over their energy costs, PrepayPower is committed to providing a smart choice for customers. As a fully bonded member of the Single Electricity Market (SEM) and licensed by the Commission for Regulation of Utilities (CRU), PrepayPower ensures the same reliability and trust as other major energy suppliers in Ireland. Over 162,000 customers have already made the switch to PrepayPower, making it the largest Pay As You Go electricity provider in the country. Prepaid electricity meters have been proven successful over the last decade and have been embraced by more than 300,000 people in both the North and South of Ireland. PrepayPower's experienced team of customer support and installers are dedicated to delivering exceptional service and ensuring safe and efficient installations. Switch to PrepayPower today to enjoy all the benefits and peace of mind they offer.
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