Job Description:
As a Scrum Master/Delivery Lead you blend deep scrum expertise with a passion for constant improvement and Delivery Excellence. In partnership with the Squad Leader and Chapter Leaders you will maintain a backlog, help to remove impediments and lead agile events with a view to leading the team to quality deliverables. You will have responsibility for release management coordination and participate in scaling ceremonies and activities as you manage inter-dependencies across squads and product areas. You will examine and drive team performance through metrics and find opportunities for the squad to realise their full potential. This role often requires coordinating the efforts of multiple systems teams to deliver a seamlessly integrated solution to our customers.
- Working collaboratively with Workplace Investing product partners and chapter leaders to enable delivery of the squad's mission through well-executed sprints
- Accelerating overall squad performance, efficiency and delivery by engaging within and across squads to find opportunities to improve maturity and metrics
- Maintaining and updating squad performance metrics (e.g., burn-down charts) and artifacts to ensure accurate and clear feedback to the squad members and transparency to other partners
- Manage and remediate team blockers, dependencies and risks
- Manage release plans of deliverables against milestones, capacity and delivering Business value, managing expectations with proper escalation, informing key stakeholders using appropriate reporting.
- Managing, coordinating logistics for and participating in agile events (e.g., backlog prioritisation, sprint planning, daily meetings, retrospectives and as appropriate, scrum of scrums)
- Supporting adoption, and consistent use of enabling tools (e.g., Jira, Jira Align, Confluence, MS Teams, Miro)
- Organising and presenting ideas and information logically and concisely to a variety of audiences, including both technical and non-technical individuals
- Working closely with the squad leader and development chapter leader to plan and execute on the highest priority work as per the product roadmap
- Handling multiple, competing priorities simultaneously
- Coaching and mentoring complex squads, regardless of size.
- Participating in a community of practice and providing scrum knowledge to members of your product area and identifying opportunities for continuous improvement within the product area.
The Expertise and Skills You Bring
- Experience working with or in agile teams with good understanding of agile practices which lead to timely delivery of quality products
- Experience working with software development teams
- Experience of managing project deliverables, managing delivery dates and progress
- Advanced Jira experience and knowledge of agile practices
- Bachelor’s degree/undergraduate degree/equivalent required
- Certified Scrum Master (CSM) required
- You possess excellent communication and people-interaction skills, can rapidly build trust and positively influence others at all levels of the organisation
- You demonstrate a continuous improvement approach
- You are an effective facilitator and can brainstorm with the team to generate solutions that address challenges and roadblocks to accelerating value delivery
- You are intellectually curious and passionate about learning new skills, and model a culture of continuous learning, mentoring and coaching
The Team
You will support one or more cross-functional WI Technology squads while aligned to the WI Scrum Master Chapter. Our mission as a Chapter is to coach, develop, and empower each other to lead development teams that embrace the Agile mindset while providing career guidance and mobility opportunities for Scrum Masters. We are establishing a learning culture that amplifies best practices, delivers consistent, predictable, and impactful results. As leaders who serve, we are building a trusted, collaborative relationship with our partners across Fidelity and embrace customer-focused methodologies that enable innovation and drive product delivery.
