Who we are is what we do.
Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.
Among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.
Why should you be part of our success story?
As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.
Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.
Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $12 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.
Role Overview
As Senior GTM Enablement Manager leading key initiatives for our Customer Education Program, you will be responsible for creating, building, and managing a customer certification program designed to elevate our customers' product knowledge and skills. This program will empower our users to become proficient with Deel’s platform while providing formal recognition of their expertise.
Key Responsibilities:
Certification Program Design: Lead the creation of comprehensive customer certification programs, including course content, structure, and assessment criteria. Develop certification tracks that are aligned with key product features, user goals, and company goals..
Self-Serve Learning Paths: Design and build self-paced online courses that allow customers to learn at their own speed, with clear progression from beginner to advanced levels.
Develop Certification Exams: Create interactive, engaging certification exams that validate customers' skills and knowledge of the product.
Program Communication: Proactively communicate program benefits and new certification opportunities to customers, encouraging participation and fostering a sense of accomplishment.
Cross-Department Collaboration: Work closely with Product teams, Customer Success, and Marketing to ensure content accuracy and alignment with product updates and goals. Ensure smooth coordination across departments to promote and sustain the certification program.
Metrics and Reporting: Establish and track key metrics to evaluate program success, such as certification completion rates, customer satisfaction, and the impact on customer engagement and product adoption.
Content Updates: Continuously refine and update certification content to keep it relevant with product changes, customer feedback, and industry trends.
Customer Engagement: Build strategies to engage customers and encourage certification program participation, leveraging targeted campaigns and rewards for those who achieve certification.
Key Qualifications
Proven experience (5+ years) in customer education, learning management, or similar roles, with a focus on building and managing certification programs.
Strong understanding of instructional design principles and experience creating self-paced online courses and certifications.
Ability to create clear, engaging, and effective educational content for a diverse customer base.
Experience with Learning Management Systems (LMS), digital adoption platforms, and certification tools.
Strong communication skills, with the ability to explain complex topics in an easy-to-understand and engaging manner.
Analytical mindset with the ability to measure and optimize program success based on data and customer feedback.
Experience developing detailed project plans including timelines, milestones, budgets, resource allocation, and risk assessments.
Can successfully manage stakeholder expectations, addressing concerns, and building strong relationships.
Can work independently as a thought leader with a high level of situational awareness, uses own initiative to identify and solve problem
Results-driven and entrepreneurial with a consistent track record of 'getting it done' in a dynamic environment
Extensive experience working in the fast-paced technology sector
Total Rewards
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy
Stock grant opportunities dependent on your role, employment status and location
Additional perks and benefits based on your employment status and country
The flexibility of remote work, including optional WeWork access
At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.
Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page.
Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.
Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at [email protected] of the nature of the accommodation that you may require, to ensure your equal participation.
We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.
We began using Covey Scout for Inbound on March 30, 2025.
For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144
