The Senior Solution Engineer Specialist and Technical Product Owner is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. This role is responsible for liaising between business users and technologists to exchange information in a concise, logical, and understandable way in coordination with the Technology team.
Responsibilities:
Drive the technical vision and execution of a product, focusing on the technical aspects of product development and working closely with engineering teams
Understand and translate business requirements into technical specifications, ensuring that the product aligns with both user needs and technical feasibility.
Formulate and define systems scope and objectives for complex projects and foster communication between business stakeholders and technology
Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
Support system change processes from requirements through implementation and provide input based on analysis of information·
Code scripts as needed to support the business and development of requirements.
Consult with business clients to understand and assess system functional specifications to meet organizational goals
Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
Act as advisor or coach to new or lower-level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
Appropriately assess risk, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
Significant relevant experience
Extensive experience working in Waterfall and Agile Scrum projects.
Scrum Certification preferred.
Subject Matter expertise with JIRA and Confluence a big plus
Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
Proven interpersonal, data analysis, diplomatic, management and prioritization skills
Consistently demonstrate clear and concise written and verbal communication
Proven ability to manage multiple activities and build/develop working relationships
Proven self-motivation to take initiative and master new tasks quickly
Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
Problem Solver: Ability to solve complex issues and have a high ability to remove barriers, understanding internal and external organizational structures, dynamics and trade-off.
Committed to a customer-first approach.
Growth Mind-set: Experience and passion for learning; implementing practices from others; trying, failing, sharing practices and knowledge for others’ benefit
Education:
Bachelor's degree/University degree or equivalent experience
Master’s degree preferred
Additional Job Description
Ability to work with remote teams and remote management
Some project management experience would be an advantage
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Applications Development------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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