n this Role, Your Responsibilities Will Be:
- Product Knowledge – have an excellent solid understanding of DeltaV DCS including configuration/graphics and setup, the Windows platform on which it is deployed and its associated PlantWeb technologies such as Backup and Recovery, Automated Patch Management, etc.;
- Project Execution – be responsible for managing and delivering solutions for our customers, including requirements, quotation, engineering, commissioning and ongoing site support;
- Customer Support – assist customers in the resolution of Emerson product service and application issues, where vital initiate and coordinate support from the Emerson Global Support Centre;
- Sales Support – assist in the demonstration of Emerson products to potential customers and to provide guidance in product application and after sales service;
- Proactively identify Service/Product opportunities and assist in their pursuit;
- Assist in preparation of support literature for Sales opportunities;
- Field Service – assist with LTSA contract activities (Maintenance, DVSAS, health checks, etc.).
You are passionate about making an impact and always act with integrity. You continuously push yourself to achieve new goals and are not afraid to question the status quo by proposing creative solutions to problems. Willingness to continuously learn and adapt!
For This Role, You Will Need:
- NC/Degree in Engineering discipline or equivalent preferred;
- Knowledge of products within the DeltaV portfolio, or equivalents in another DCS.
- Experience in DeltaV configuration and graphic modifications;
- Experience with protocol interfaces i.e. OPC, Modbus, Profibus;
- Proven experience with DeltaV upgrades
- Experience of working on site
- Ability to travel within Europe for Factory Acceptance Tests
- Valid driving license (for customer site visits)
- Self-motivated, proactive and able to manage own time;
- Windows OS and networking knowledge, with Virtualisation being an advantage;
- Experience in authoring and reviewing project documentation;
- Excellent communication skills, comfortable interacting with customers;
Our Culture & Commitment to You
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing!
