You will play a critical role in providing a variety of services that address our advertiser needs, and also in helping to identify opportunities to scale projects and drive ROI across the SMB long tail. Success in this position requires a passion for supporting clients, strong analytical skills, a focus on processes and operations and the ability to thrive in a fast-paced, team-focused environment. The ideal candidate will have strong sales and account management skills, digital marketing/advertising expertise, and experience working with SMBs and agency partners.
Responsibilities:
- Manage customer expectations and maintain high engagement on the platform
- Develop business growth of the assigned territory through different programs and initiatives
- Drive revenue for TikTok by supporting scalable sales programs across a variety of direct clients and agencies.
- Drive product adoption and educate clients and agencies in a scalable fashion.
- Work towards strategic goals while providing an excellent customer experience
- Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
- Serve as the ambassador of TikTok for all adoption related activities
- Proactively seek for new ways to bring added value to your customers and colleagues
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