Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
As an Engineering Manager on the Fintech, Payments Reporting & Data team partnering closely with business partners and adjacent engineering teams, you will be responsible for ensuring that the billions of dollars we process on behalf of the merchants are reported accurately and in a timely manner to our customers and internal stakeholders. You’ll lead our engineers to build reliable, scalable, and trustworthy features as well as working on the cutting edge of emerging real-time data and reporting technologies.
With a strong technical focus, you’ll have the experience and judgment to guide our engineers in the right direction. You love finding creative ways to help teams become more efficient and develop their skills. You will ensure your teams’ work is aligned with Toast’s broader mission. On a given day, you might be reviewing design documents, coordinating discussions between teams, collaborating on roadmaps with architectural and product stakeholders, and conducting 1:1s with team members.
About this roll* (Responsibilities)
- Drive delivery of the next generation of our Payments Reporting & Data platform to allow us to scale our business to the next level.
- Collaborate closely with product management and vendors to define actionable, valuable work for the team
- Communicate with senior leaders to make sure OKRs and KPIs are healthy
- Build customer trust by ensuring quality at all stages – from requirements to testing to rollout to monitoring in production.
- Coach individuals in professional and technical development. Mentor both new and experienced Tech Leads.
- Grow teams to meet business needs via recruiting
Do you have the right ingredients*? (Requirements)
- It's not a hands-on coding role however, to be successful, you’ll need previous experience of writing, delivering, and operating software in a SaaS environment
- Expertise in data modeling at scale and delivering customer facing solutions
- 3-5+ years mentoring and growing successful engineering teams
- Proven ability to create clear working solutions in coordination with partners in product, operations, compliance and technical architecture for complex business problems
- A bias towards action, with the ability to balance between getting things done and making things perfect
- A want to continuously grow knowledge and push for industry-defining designs
- A strong sense of empathy for customers and teammates
- A desire to build a diverse team that wins together and prioritizes customer success
Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
*Bread puns encouraged but not required
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
