Store Manager - Dungarvan

Job Ref ID: 0017
Reports to: Regional Manager
Hours: Minimum 45 hours per week

Role Objective

As a Store Manager, you will be fully accountable for the overall performance and day-to-day operations of the store. You will drive sales, ensure operational excellence, and lead a motivated team to deliver an exceptional in-store experience for our customers. This is a hands-on, commercial role that requires strong leadership, retail acumen, and a passion for results.

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Key Responsibilities

1. Leadership & Team Management

· Lead, coach, and develop a high-performing team to meet business objectives.

· Set clear expectations and KPIs for team members across all departments.

· Create a positive, inclusive, and motivating work culture aligned with Homesavers values.

· Manage roster, attendance, and payroll processes efficiently.

2. Customer Experience & Store Standards

· Champion outstanding customer service across the store.

· Resolve customer issues promptly and professionally.

· Ensure visual merchandising and product displays are consistent with brand guidelines.

· Maintain impeccable store presentation, cleanliness, and safety standards at all times.

3. Store Performance

· Take ownership of store performance including sales targets, margins, and key KPIs.

· Analyse sales data, footfall, and conversion rates to identify trends and opportunities.

· Implement commercial strategies to drive revenue and customer retention.

4. Operational Excellence

· Oversee all daily operations including opening/closing procedures, stock management, and cash handling.

· Ensure accurate implementation of company procedures, policies, and compliance.

· Conduct regular audits on pricing, inventory, stock accuracy, and loss prevention.

· Manage deliveries, replenishment, stockroom organisation, and cycle counts.

5. Staff Management

· Participate in recruitment, training, and onboarding of new team members.

· Handle employee relations matters including performance management and conflict resolution.

· Maintain compliance with all company policies and legal obligations including Health & Safety, GDPR, and Employment Law.

6. Visual Merchandising & Promotions

· Execute company promotional plans, POS changes, and seasonal campaigns effectively.

· Adapt visual merchandising to suit local customer profiles and maximise sales.

7. Health & Safety & Security

· Maintain a safe environment for customers and staff by adhering to Health & Safety regulations.

· Conduct regular risk assessments and emergency procedures.

· Monitor security systems, handle incidents appropriately, and reduce shrinkage.

8. Reporting

· Report weekly on store performance, staffing, and KPIs.

· Use internal systems to manage sales data, stock levels, and staff performance.

· Liaise with head office and regional management to align on business priorities.

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Required Skills & Experience

· Proven managerial experience in a high-volume retail environment.

· Strong people management and leadership skills with the ability to motivate and inspire.

· Commercially aware, target-driven, and KPI-focused.

· A lateral thinker with ability to work on own initiative.

· Ability to meet and exceed targets and take pride in maintaining the corporate image of the company.

· Confident in making the right business decision

· Excellent customer service and communication skills.

· Organized, adaptable, and hands-on in approach.

· Flexibility to work weekends, evenings, and bank holidays as required.

· Confident working independently and managing own workload.

· Proactive attitude toward improving operational efficiency and resolving store issues.

· Exceptional attention to detail along with strong multi-tasking skills.

· High level of integrity to handle confidential information.

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Why This Role Matters

As the face of the store, the Store Manager plays a critical role in shaping the customer experience, driving commercial success, and fostering a positive team culture. This role ensures that every element of the store, from operations to people, functions seamlessly. The success of a Homesavers store begins with strong leadership, and as Store Manager, you are the key to making that happen every single day.

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Benefits

· Staff discount

· Career progression and internal promotion opportunities

· On-site parking where available

· Friendly and inclusive work culture

· Training and ongoing development

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How to Apply

Apply directly via Indeed with your most recent CV. Shortlisted candidates will be contacted for interviews.

We are proud to be an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. We uphold the highest standards in recruitment and treat every application with care, fairness, and confidentiality.

Job Type: Full-time

Benefits:

• Employee discount
• On-site parking
• Store discount

Ability to commute/relocate:

• CO. Waterford: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Customer service: 1 year (required)
• Retail management: 1 year (required)

Language:

• english (required)

Work Location: In person