Position: Technical Trainer - Fiduciary
Location: Dublin - Hybrid
About Us
The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, and international corporations.
Our side-by-side financial and legal teams consistently deliver award-winning services to a global client base, offering unrivalled learning and career opportunities to our 2,500 colleagues worldwide.
What is it like to work here?
We are driven to excel, and collaboration is key to our continued success. We can go further for our clients because we go further for each other too. Our inclusive culture creates an environment where people can be themselves at work while doing their best work. No matter where you work in the Maples Group, you will be part of a global team.
The Opportunity
We are looking for a Technical Trainer - Fiduciary to join our Learning & Development Team as part of our financial services business in Dublin.
As part of the global expansion of the Maples Group’s financial services offering, our Dublin office opened its doors in 2008. Located in the city centre, a commitment to service excellence and investment in our people quickly established Dublin as a regional hub where our 200+ teammates deliver best-in-class solutions to clients worldwide alongside our colleagues in legal services.
The Technical Trainer – reports to the Global Director of Learning & Development as part of the L&D team but working in close collaboration with our Global Fiduciary Services team. The responsibilities of this role are based on the overall objective of the design and delivery of effective training solutions to Global Fiduciary Services departments and team members.
As part of our L&D Team you will be performing the below key duties:
Key Duties:
The Technical Trainer - Fiduciary is a varied and wide-ranging role. This includes, but is not limited to, the following:
- Collaborate with functional areas and subject matter experts to identify target audience’s training needs to design and deliver appropriate training solutions. Drive the development of learning solutions, instructor-led materials (slides, facilitator guides, learner guides). Collaborate and support the e-learning content development process with L&D colleagues.
- Training material preparation and design (multiple formats – Microsoft Office Suite, Articulate 360 instructional design software, Camtasia)
- Facilitate in-house soft skill and management skills programme in classroom setting and online.
- Build strong relationships across the organization and effectively communicate with stakeholders.
- Provide monthly progress updates on learning plans and initiatives to various stakeholder groups.
- Administrative duties linked to programme delivery, including reporting, scheduling and releasing of training via the Learning Management System.
- Collaborate with Global L&D Programme Coordinator regarding programme coordination and record keeping. Ensure that all administration is completed in accordance with the MaplesFS policies and procedures and in a timely manner.
- Other Ad-Hoc duties relating to the delivery of training solutions
Requirements
In addition to indisputably high ethical standards and autonomy, the ideal candidate possesses the following:
- A minimum of 5 years practical experience in the Fiduciary Services environment.
- An excellent academic background, ideally with a professional accounting designation.
- Demonstratable and practical experience in training delivery and design. A strong interest and aptitude to work on training related projects (which will involve both training design and delivery). A background in curriculum design, training preparation and delivery (all formats)
- Strong written and oral communication skills
- Proven track record of collaborating with other teams or functions, established relationship building skills to perform well in a cross-functional environment.
- Excellent project and time management skills – proven track record for delivering on assigned projects (whether as a project team member or lead)
- Highly organised, self-starter and detail-focused with the ability to handle multiple projects simultaneously
- Willing and enthusiastic communicator who enjoys facilitating sessions, presenting in various settings and creating engaging learning environments
- Ability to display analytical and pragmatic thinking, comfortable brain storming with collaborators.
- Self-motivated and proactive approach to work and personal development.
- Presentation Skills and an interest in continuous improvement regarding facilitation, training delivery and coaching others.
Benefits & Rewards
The most enduring professional relationships are reciprocal relationships. The Maples Group prioritises employee health and wellbeing. Depending on your location, we offer a range of benefits, including:
- Comprehensive health coverage (medical, dental and optical)
- Competitive vacation packages
- Educational assistance and professional development programmes
- Pension plan
- Life insurance
- Travel insurance
- Global mental wellness programme
- Sports clubs and social events
About the Maples Group
Over five decades, the Maples Group has grown from modest beginnings into one of the world's preeminent professional services firms, offering specialised fiduciary, fund administration, regulatory and compliance, entity formation and management and legal services on the laws of the British Virgin Islands, the Cayman Islands, Ireland, Jersey and Luxembourg.
You can learn more about the Maples Group on our corporate website. Experience our culture and our people on our Careers Page or on LinkedIn.
Disclaimer: All personal information collected during the application process will be used for recruitment-related purposes only. Please refer to our Job Applicant Privacy Notice at maples.com/privacy for details on how we handle personal information relating to job applicants.
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