UKI Technology Consulting - Senior Test Manager

  General information    

•   Location: Dublin
•   Available for Work Visa Sponsorship: No
•   Business area: UKI Technology Consulting (Digital Assurance & Software Testing)
•   Contract type: Permanent

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you, we are counting on your unique voice and perspective to help EY become even better, too. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY has a number of career opportunities available, and we are interested in meeting candidates who are looking for a new challenge, one where you can develop your range of skills significantly. Be that a move out of industry into practice, or from within practice into advisory services. We are looking for future leaders with a genuine creative vision and confidence to make it happen. Our opportunities will allow you to apply your expertise to a variety of projects whilst offering you excellent career progression opportunities.

The team and the opportunity

At EY, our highly talented and motivated Digital Assurance and Quality Engineering team specializes in Data Transformation and Testing Services for our clients. We offer a comprehensive range of functional testing services, including requirements-based testing, integration testing, system testing, regression testing, and acceptance testing. Through agile QA and testing practices, we enable faster time-to-market, flexibility, and adaptability to changing requirements, along with automation and continuous testing to drive improved efficiencies. Our expertise extends to technical testing services such as test automation, API and microservices testing, mobile device testing, performance testing, and ETL testing, ensuring quality is embedded throughout the software development lifecycle. 

As a Test Manger, by joining the Technology Consulting team, you will be helping our clients solve a whole range of challenges - from the requirement to respond to the ever-changing demands of the market, to overseeing large and complex transformation programmes that truly transform our clients ways of working, As part of this growing team, you will also get to help shape the innovative culture that makes EY such a great place to work.

If you have a keen interest in Technology Enabled Change, as well as intellectual curiosity and energy, then Technology Consulting could be exactly the right place for you and your next career move. 
You will play a key role in supporting the development and strengthen existing client relationships and help our clients, who are leaders in the Financial Services industry, navigate the complex finance issues facing their business. As part of this growing team, you will also get to help shape the innovative culture that makes EY such a great place to work.
 

Your key responsibilities

As a Senior Test Manager within the Digital Assurance and Quality Engineering Team at EY, you will play a vital role as an essential part of our multi-disciplinary and high-performing team. This team is composed of individuals with extensive experience in helping various public and private organizations solve their complex business issues from strategy to execution. Your role will involve leading the testing efforts in one or more of the following areas:

• Takes end to end responsibility for the effective planning and delivery of QA elements of large scale complex strategic and/or transformative projects in accordance with relevant Test Management Methodologies.
• Plans, directs, and coordinates and reports on QA delivery activities from test strategy and test planning through to UAT and hand off to end users by leading, directing and overseeing a large team of resources working across multiple workstreams and projects. 
• Influences and negotiates testing efforts and focus, often across multiple functions. Prepares and presents defect impact analysis, insights and recommendations to assist defined governance forums and senior client stakeholders with decision making.
• Maintains focus of QA activities to ensure projects delivers on key priorities and dependencies.
• Identifies and advises on project level decisions that influence significant project direction and escalates those defects, risks and issues that cannot be effectively mitigated to the agreed governance forums. 
• Understand all our consulting service offerings and actively identify opportunities to better serve clients and be able to build meaningful external relationships with our clients and internal relationships across service lines. 
• Lead Technology Consulting engagements, managing team performance and commercials including conducting performance reviews and contributing to performance feedback for all levels of staff and managing engagement billings, and estimates to complete. 
• Develop people through effectively supervising, coaching, and mentoring all levels of staff
• Understand, follow, and lead staff in workplace policies and procedures
   

Skills and attributes for success

To qualify for the role, you must have:

• A strong academic record including a third level degree, preferably in a business or IT related discipline, from a recognised third level institution
• QA accreditation (ISTQB Foundation, or a similar IT accreditation from a recognised third level institution or accreditation body)
• At least 10 years’ relevant experience working in a client facing role for a leading consulting or professional services company of large-scale complex change/transformation programmes or systems integration programmes or at least 12 years’ relevant experience working for a leading company, in delivery of large-scale of large-scale complex change/transformation programmes or systems integration programmes
• Experience of delivering QA in Agile/ DevOps and V-model environments
• Experience delivering test strategy and test plans
• Experience translating business requirements into test cases e.g. Requirement Traceability Matrix
• Experience with functional and technical specifications 
• Experience of functional and non-functional test delivery
• Experience delivering manual testing and test automation
• Experience with JIRA, Azure DevOps, Micro Focus ALM/ Micro Focus QC or ServiceNow tools
• Programming languages: experience with SQL, MySQL, JSP, JQuery, JavaScript, Java, C# or Python
• Experience with technical troubleshooting and end-to-end defect management process
• Experience of working in the establishment, training and management of teams comprised of client, contractors and client’s strategic partners.
• Excellent communication skills – tailoring communications to suit a mix of audiences and ability to translate strategy into measurable business benefits
• Have a track record of delivery within several large-scale IT transformation programmes   
• Have experience in seeking the alignment of business and IT, operating across organisational and technology silos to drive common approaches, delivering sustainable, agile and re-usable solutions 

Ideally, you will also have:

• Experience of one or more technology areas including but not limited to ERP, CRM. Digital Workplace, CX, Cloud Migration and/or integrations, Data & Analytics, RPA, Emerging Tech, IoT, Blockchain
• Selenium, Appium, Cypress or UFT experience
• JMeter, NeoLoad or Load Runner experience
• Have a proven ability to be able to take a ‘big picture’ delivery and project management view as well as being able to work at a detailed level across a broad range of contract types and engagement approaches 
   

What working at EY offers
We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:
 

• Support and coaching from some of the most engaging colleagues around.
• Opportunities to develop new skills and progress your career.
• The freedom and flexibility to handle your role in a way that’s right for you.

All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:

• Pension

• Maternity & Paternity leave

• Discounted health insurance

• Bike to work Scheme

• Web Doctor - Free unlimited online GP consultations for you and your family

• Recognition Awards

• The purchase of additional annual leave

• Cash incentives for referrals

• Hybrid Working

• Work Mobile

• Free Gym membership

• TECH MBA paid by EY

• Travel Pass

• Wellness rooms Available in some offices

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. 

Career Progression

• When you join EY, you will be supported to ensure that you are enhancing your skills from day one.
• Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.
• As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.
• We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.

About EY
As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Inclusion & Diversity
We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is central to driving innovation, building strong relationships, and delivering the best solutions for our clients.

We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

As an equal opportunities’ employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. 

Join us in building a better working world. That’s Why, EY. 

Apply now.

The roleholder must understand and strictly comply with workplace policies and procedures including all EY Global and Information Security policies to protect organisational data and prevent unauthorized access.

IMPORTANT: Where Agency assistance is required, our Talent Team will engage directly with suppliers. CVs / Profiles should not be shared directly with Hiring Managers. Unsolicited CVs / Profiles supplied to EY by Recruitment Agencies will not be accepted for this role.