Pfizer Digital - Automation Technology Analyst
At Pfizer, technology drives everything we do. Our digital and 'data first' strategy focuses on implementing innovative and impactful technology solutions across all functions, from research to manufacturing. Whether you are digitizing drug discovery and development, identifying innovative solutions, or streamlining our processes, you will be making a significant impact on countless lives.
The Ringaskiddy API site in Cork plays a critically strategic role within Pfizer; it is the global site for new small molecule API products through scale up and launch, as well as manufacture of large volume patented and off-patent medicines.
What You Will Achieve
The Automation Technology Analyst – ATA, will be based at the Ringaskiddy API site and be a member of the Digital Site Network team within the Pfizer Digital division reporting to the Digital Site Lead. The ATA will provide implementation support, expert technical guidance for various projects and support day-to-day Digital plant operations. The position will engage with the business to identify and define scope for continuous improvement initiatives. The ATA will lead specific site projects and will also lead or participate in broader Digital teams implementing global standard solutions. The candidate will be responsible for effective documentation preparation and reviews ensuring conformance to all Pfizer standards, PGS quality policies, and cGMP. The candidate will also be responsible for system lifecycle best practices as well as adherence to cybersecurity standards and configuration management practices.
In this role, you will:
- Support the Pfizer Digital Site Network Team in building strong partnerships with key stakeholders that increases the understanding of business needs and works towards maximizing the value of our Digital investments at the site
- Provide expert (Level 3) Digital technology support (including escalation when required) and apply site-specific knowledge to address incidents associated with manufacturing automation systems, laboratory systems and other GMP systems
- Troubleshoot and problem-solve IT issues directly or by engaging vendor support
- Act as the subject matter expert (SME) for site Digital automation technology support
- Provide support for implementation of the Pfizer Network Security guidelines
- Ensure adherence to industry cybersecurity architecture principles and applications
- Engage with the business to identify and define scope for continuous improvement (CI), innovative, and best practice initiatives. Assist or lead these initiatives to deliver value by improving the efficiency of processes and systems at the site
- Support / lead global Pfizer Digital project deployments (core services or solutions) and global Digital related continuous improvement initiatives at the site working in partnership with Pfizer Digital Site Lead, Digital Solution Centre teams, other Digital teams and Business SMEs as required. Ensure effective communication takes place throughout any project lifecycle
- Support the Pfizer Digital Site Lead in the on-going management of the business systems, Plan of Record (POR) and systems / service portfolio
- Ensure that all relevant equipment and facilities are maintained in a GMP-compliant state
- Co-ordinate site infrastructure tasks by liaising with global platform teams, project teams and Colleague Services
- Provide infrastructure hosting expertise for application teams
- Provide technical hardware, operating system and business as usual support of manufacturing / lab area devices to include system security patching, change control processes and site GMP requirements as necessary
- Provide estimated project budget costs for upgrades and system enhancements when necessary
- Ensure planned maintenance tasks and activities as well as back up strategies for plant digital supported systems are performing as expected
- Review all site relevant digital change requests for GMP systems, servers, networks, databases, middleware, firewalls etc.
- Prepare and update IT asset, quality and GMP documentation as necessary
- Liaise with the Pfizer Global Technology, Engineering & Launch (GTEL) and Research & Development (R&D) teams for local infrastructure requirements and associated technology tasks
- Support the ATA Team across the EMEA Digital Site Network – provide backup to other team members
- Participate in the 24x5 on-call duty system for high priority critical Pfizer Global Supply tickets providing problem solving skills and site-specific knowledge as needed
Here Is What You Need:
Bachelor of Science Degree within a related technical field such as Computer Science, Information Technology Systems or Engineering. 2+ years experience in manufacturing or technical support service areas, preferably in the Life Sciences / Pharmaceutical industry. Excellent communication skills and proficiency in English required.
Knowledge of the following an advantage:
- Project Management methodologies (e.g. Scrum, Agile)
- Software development lifecycle methodologies
- GMP and associated regulatory requirements
- IT service management (e.g. ITIL)
- Knowledge of cybersecurity principles and networking
- Continuous improvement problem solving techniques (e.g. Six Sigma)
Attributes:
- Demonstrated capability to communicate effectively; embrace diversity; influence stakeholders and build business partnerships to deliver results
- Ability to work and collaborate as part of larger cross functional teams and lead digital global initiatives
- Demonstrated track record of performance in managing complex, cross-functional activities with stakeholders
- Ability to remain composed under high pressure situations
- Teamwork – ability to lead, challenge and positively influence in an interactive collaborative team environment
- Knowledge of technology policies and processes with an ability to develop new procedures for future implementations
- Knowledge of Automation and Laboratory processes and technologies used to support manufacturing
- Curiosity to learn and to adapt new digital automation technologies and processes
- Ability to work towards departmental objectives on own initiative with minimal supervision
- Adaptable to changing priorities and assignments per business demands
Work Location Assignment: Hybrid
Additional Information
- In order to be considered for this position in Ireland you need to be legally eligible to work in Ireland.
- Please note there is no relocation support available for this position
How to apply
- Make a difference today, all suitable candidates should apply with CV below. We are looking forward to hearing from you!
Purpose
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
Digital Transformation Strategy
One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
Disability Inclusion
Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!