We are seeking a motivated and customer-focused professional to join our retail unit in Belmullet. This is a varied role that combines sales, marketing, and support for IT hardware, software, and broadband products and services. It is ideally suited to a versatile, tech-savvy individual with excellent people skills who enjoys working in a dynamic environment.
Key Responsibilities include assisting customers with IT, broadband, and related product inquiries, delivering support for hardware and software issues, and providing knowledgeable advice to ensure the right solutions are chosen. You will maintain accurate CRM records, manage smooth order processing, and oversee invoicing, account management, stock coordination, and customer follow-ups. Supporting in-store sales with professionalism and technical expertise will be central to the role.
On the marketing side, you will help plan, implement, and monitor digital campaigns across social media platforms, create engaging content to grow customer engagement, and track/report on KPIs to strengthen outreach and brand awareness.
Candidate Profile: Applicants should have prior experience in IT support, retail sales, accounts, or a customer-facing technical role. Strong troubleshooting ability, solid knowledge of Microsoft Windows and Microsoft 365, and excellent communication, organisation, and multitasking skills are essential.
Job Types: Full-time, Part-time
Expected hours: 35 per week
Benefits:
- Employee discount
- Store discount
Ability to commute/relocate:
- Belmullet, CO. Mayo: reliably commute or plan to relocate before starting work (required)
Education:
- Leaving Certificate (preferred)
Experience:
- Computer skills: 3 years (required)
Language:
- Irish (preferred)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- Ireland (required)
Work Location: In person