We are seeking an experienced and motivated Café Supervisor to join our team. You will play a key role in ensuring the smooth day-to-day operation of the café while delivering outstanding service to our customers.
This role requires strong leadership, excellent customer service skills, and the ability to thrive in a fast-paced hospitality environment.
Key Responsibilities:
- Supervise daily café operations, including opening and closing duties.
- Lead and support front-of-house staff to ensure consistent, high-quality service.
- Greet customers warmly and handle any issues or complaints professionally.
- Maintain stock levels and assist with ordering and inventory control.
- Ensure all food safety, hygiene, and health & safety standards are met.
- Train and mentor new team members, supporting ongoing staff development.
- Ensure the café is clean, organised, and welcoming at all times.
- Collaborate with the manager to improve service, processes, and performance.
Qualifications:
- 3+ years of experience in hospitality, with at least 1 year in a supervisory role.
- Proven ability to lead a team in a busy café or restaurant environment.
- Strong interpersonal and communication skills.
- Ability to stay calm and solutions-focused under pressure.
- Excellent organisational and time management skills.
- Barista experience essential.
- Familiarity with point-of-sale (POS) systems and basic reporting.
- Flexibility to work early mornings and weekends as required.
- A genuine passion for great coffee, food, and customer service.
Job Types: Full-time, Part-time
Pay: From €15.00 per hour
Benefits:
- Additional leave
- Employee discount
Experience:
- Hospitality: 2 years (required)
Work Location: In person