Do you want to be part of Ireland's number one choice for Conferences, Meetings and Events offering a comprehensive selection of size, scale, and choice in venues? The size and scale of the hotels are among the largest available in Ireland and can cater for every conference or event scenario, accommodating from 2 to 1,800 delegates!
Currently ranked Number 1 hotel in the UK&I and 8th in Europe in IHG hotels, we are seeking an experienced C&B Operations Manager to join their growing team! If you have experience within hotels we want to hear from you!
The ideal candidate will have previous experience in managing large-scale events within a 4 or 5-star hotel environment. You will possess strong communication, interpersonal, and organisational skills, with the ability to lead a large team effectively while also working independently on your own initiative.
A passion for delivering exceptional customer service is essential, along with a keen eye for detail and a proactive, task-oriented approach to work.
If you're ready to lead exceptional events in a dynamic hotel setting, we'd love to hear from you.
Key Requirements:
- Proven background in events management within a 4/5-star hotel.
- Experience with hotel event management software (e.g., Opera)
- Excellent communication and team leadership skills.
- Strong customer focus and service-driven mindset.
- Self-motivated with the ability to manage multiple tasks simultaneously
- High attention to detail and ability to ensure smooth event delivery
- Experience in managing staffing levels, including reviewing team hours, rota planning, and assisting with payroll accuracy and labour cost control.
- Budget management and cost control experience
Benefits of Joining Us!
Competitive salary and benefits package including...
- IHG Rewards Employee Rate including 50% Food & Beverage in every property– travel the world with over 5000 (& growing) partner hotels worldwide.
- Continuous Training and Development so you can progress you career with IHG.
- Subsidised Room, Employee Rate and Food & Beverage benefit within Tifco Hotel Group.
- Free & Secure Car parking onsite.
- Free/subsidised Dry Cleaning
- A fantastic staff area, where you can enjoy free Meals and Refreshments each day.
- Award winning employee recognition schemes.
- Regular hotel and team events and year-end company celebrations
About us:
Our people are the heart and soul of our business and we rely on them 100% to deliver our promise of excellence to our guests. That's why we only employ the very best people in the hospitality industry. At Crowne Plaza team are always friendly, knowledgeable, passionate and ready to help. There are common things we believe in - people and team work; passion for excellence, continuous improvement and caring for guests in our luxury Dublin hotel.
Job Type: Full-time
Work Location: In person
Application deadline: 30/07/2025