Job Summary
Experience essential.
We currently have a fantastic opportunity for an experienced and passionate individual to join a busy Italian restaurant in Dublin City Centre. The Part-time Customer Service staff is responsible for providing an exceptional dining experience to our guests . This role requires a blend of efficiency, attention to detail, and outstanding customer service skills to ensure guests enjoy a memorable meal.
Weekdays and Weekend.
Key Responsibilities
- Hosting - Politely showing guests to their table.
- Take accurate food and beverage orders and relay them promptly to the kitchen.
- Deliver food and beverages accurately and promptly.
- Check on guests regularly to ensure satisfaction with their dining experience.
- Handle complaints or issues with a positive attitude and escalate to management when necessary.
- Strong attention to detail and commitment to quality.
- Have a positive and friendly attitude when engaging with guests and colleagues.
- Develops long-lasting relationships with the neighbourhood.
- Acknowledges those who visit the store frequently.
- Commits to marketing policies and promotions, not limited to upselling, special events, supplier days, recipe cards and more.
- Maintains proper food handling, safety, and sanitation standards; specifically ensuring all HACCP guidelines are followed at all times.
- Assisting in keeping the restaurant clean.
- Clear dirty dishes, glassware and cutlery from tables.
- Wipe down tables and reset them for the next guests.
- Willingness to assist the team.
- Work cohesively with other staff members, including kitchen and bar staff, to ensure smooth service.
Qualifications
- Recent previous experience as server in hospitality is essential. We are looking for someone who takes pride in their work and will strive to do the best they can.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong attention to detail and commitment to quality.
- Experience in using POS systems and handling cash transactions.
- Knowledge of health and safety regulations in food service.
Job Type: Part-time
Pay: From €14.00 per hour
Benefits:
- Bike to work scheme
- Company pension
- Employee discount
- Food allowance
Work Location: In person