Job Overview We are seeking an experienced and passionate Department Manager to oversee and coordinate the operations of a key department within BrookLodge & Macreddin Village. This role requires a strong leader with managerial experience in a hospitality or service-oriented environment. The ideal candidate will be results-driven, customer-focused, and capable of fostering a positive team culture.
Key Responsibilities
Oversee the daily operations of the assigned department, ensuring seamless service delivery and exceptional guest experiences.
Drive departmental performance through sales, operational efficiency, and cost control.
Lead, train, and develop a motivated team, fostering a collaborative and professional work environment.
Implement and uphold high standards of service, ensuring compliance with health & safety, and operational policies.
Work closely with other department managers and senior leadership to support overall business goals.
Assist in strategic planning, budgeting, and financial management to enhance profitability.
Continuously seek opportunities to improve guest satisfaction and operational processes.
Key Requirements
Proven managerial experience in a hospitality, retail, or service industry setting.
Strong leadership, communication, and team-building skills.
Customer-focused with a passion for delivering outstanding service.
Results-driven with a proactive approach to achieving business targets.
Experience in operations, including sales, marketing, and financial oversight.
Ability to adapt and problem-solve in a fast-paced environment.
What We Offer
A dynamic and passionate management team.
Opportunities for professional growth and career development.
A supportive and collaborative work environment.
The chance to work in a prestigious hospitality setting surrounded by natural beauty.