Digital, Associate Consultant

Main purpose of the job

The role of Associate Consultant at Teneo Ireland is an exciting opportunity for an ambitious digital native looking to establish a career in digital marketing. This role involves a mix of project management, content creation and community management. Working alongside other members of the Teneo digital team you will plan, oversee creation and implementation of content plans across client accounts as well as application of spend and analytics reporting.

Being an all-round digital native you will be up to date with social media trends and innovations which you will feed into the wider team and agency. Day to day you will be responsible for working as a team, assisting the Senior Consultant and Associate Director on larger social and content campaigns.

Duties and Responsibilities

Briefing                                            

• Acknowledge brief upon receipt, and agree with client when agency will revert
• Working with the Consultant, review brief and revert with questions. If necessary, arrange follow-up briefing session with client                             
• Co-create creative brief with Consultant, sending to client for approval where necessary
• When possible, brief creative team(s) face-to-face              
• Collate and share all materials and assets that pertain to the brief                                           
• Share work, information, assets with other partner agencies as necessary

Community Management

• Content ideation, planning & creation across TikTok, Instagram, Facebook, X (Twitter) and LinkedIn (B2B & B2C)
• Briefing creatives in a best practice manner for social/content
• Creating content calendars
• Developing, posting and moderation of content
• Applying spend to social posts
• Ensuring tone of voice and creative is suited to channel / client
• Testing, learning and refining our content – including what we are posting and to whom
• Working collaboratively with media agencies, media owners and our internal teams to get maximum exposure for content (where applicable)
• Working with our Creative Strategist on social strategy updates for client
• Ad-hoc content creation/management such as live social from events

Content Creation

• Assisting core team with online content creation for larger campaigns
• Assisting with managing and briefing content contributors, social influencers and media partners
• Contributing in wider digital ideation sessions
• Website content management

Campaign management                                              

• Create initial 'key milestones' CPA and send to client, ensuring that the production team (creative/video) have agreed topline timings in advance
• Create detailed CPA following concept approval              
• Support Consultant in managing job outlined in the CPA. Update and share CPA if timings change
• Ensure that all work is 'fresh-eyed', using personnel from other account teams when necessary
• Ensure that the status report is updated and circulated each week                                           
• Manage third party suppliers in terms of costs, timings and instructions
• Update any relevant 3rd parties throughout lifecycle of project                                           

Concept development                                                

• Working collaboratively with the creative teams and Consultant to ensure that work produced is on brief
• Arrange WIP review meetings with the creative team(s), Consultant and Associate Director
• Maintain high standards and consistency across smaller, day-to-day jobs

Budget management                                                  

• Work with Consultant to supply accurate estimates to client within 48 hours of concept approval
• Update estimate throughout lifecycle of job to reflect scope changes              
• Ensure a PO is received prior to the commencement of job
• All POs raised for third parties.
• Suppliers to be made aware of payment terms
• Invoice in a timely manner
• Ensure that all agency time and all external costs are recouped, without exception
• Reconcile all jobs prior to invoicing. Ensure that all hours and third party costs are invoiced accurately
• Maintain all internal financial documents (e.g. Financial Tracker, Outstanding PO report etc.), sharing with the team as appropriate                                           

Campaign analysis                                                       

• Facilitate the monitoring / tracking of work, inputting data and producing reports as requested
• Proactively seek out competitor information, and relevant information other sectors and territories
• Ensure accurate filing of all relevant campaign and competitor materials for future use                                           

Other                                               

• Suggest areas for additional agency revenue opportunities where possible - including organic growth of clients
• Contribute to new business pitches