Are you curious, passionate about infrastructure, and ready to solve complex challenges in the AI era? Join us as a Digital Cloud & AI Solution Engineer – Azure Platform focused on the Cloud & AI platform for mid-market customers at Microsoft.
In this technical sales role, you’ll help customers design secure, scalable, and resilient cloud architectures that support their modernization goals. Using Cloud & AI’s IaaS and PaaS services, you’ll guide organizations through migration, optimization, and innovation—translating technical capabilities into real business outcomes.
You’ll collaborate across teams to deliver impactful solutions that enhance agility, reduce costs, and unlock value through AI-powered infrastructure.
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.
As a Cloud & AI Solution Engineer on the Azure Platform, you’ll play a key role in helping mid-market customers modernize their infrastructure and unlock the full value of Microsoft’s cloud. You’ll work directly with technical and business stakeholders to design and implement secure, scalable, and resilient architectures that support AI workloads and business-critical applications.
You bring deep expertise in migrating core workloads—including Windows, SQL Server, Linux, PostgreSQL, and Oracle—to Cloud & AI. Beyond migration, you lead customers through modernization using the 6R strategy, containerization best practices, and Cloud & AI-native services like AKS and Arc, while exploring how AI and intelligent agents can accelerate legacy transformation.
You also apply strong networking knowledge to design hybrid and cloud-native solutions, including virtual networks, VPNs, and secure routing architectures that meet enterprise performance and compliance needs. You complement this with trusted partner solutions like NetApp, VMware, RedHat, and SAP to ensure a secure, optimized, and scalable migration experience.
This opportunity will allow you to:
- Accelerate your career growth by leading impactful engagements that help customers modernize their infrastructure and adopt secure, scalable cloud solutions.
- Deepen your technical expertise through hands-on architecture design, migration planning, and implementation of hybrid and cloud-native environments.
- Develop strategic influence by guiding customers through infrastructure modernization and shaping technical decisions that support AI and business-critical workloads.
- Strengthen your collaboration skills by working closely with engineering teams, partners, and customer stakeholders to deliver successful outcomes.
To prepare for the role, you will be enrolled in the Elevate and Early-in-Profession (EiP) Program. Microsoft’s Elevate and Early-in-Profession (EiP) programs exemplify the company’s commitment to developing early-career talent through robust onboarding and mentorship. These programs are designed to accelerate new hires’ productivity, integrate them into Microsoft’s culture, and set them on a path for long-term growth within the company. Participants in Elevate/EiP benefit from a comprehensive onboarding experience that includes immersive training, structured job shadowing with seasoned colleagues, and continuous support from dedicated mentors. By investing heavily in the first six months of a new employee’s tenure, Microsoft ensures its early-in-career hires build essential skills, confidence, and professional networks that will enable them to excel.
As you join the team, You will have the opportunity to grow your technical expertise with access to a wide range of Microsoft learning resources—including support for earning industry-recognized certifications across Cloud & AI infrastructure, security, and AI.
With a solid understanding of Cloud & AI security services and compliance frameworks you will help customers meet regulatory requirements and build Cloud environments that are ready for the future.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Build Strategy
- Tailors Microsoft standard messaging to audience using knowledge of specific Microsoft products.
- Learns about Microsoft capability to contribute to strategy development and how to provide strategic and technical input.
- Tailors Microsoft value messaging to audience.
- Reviews customer interactions and raises and acts on customer compete information to contribute to development and landing of compete strategies.
- Learns how to serve as the voice of the customer (VOC) through feedback, blockers, insights, and resources (e.g., unified action tracker [UAT], technical feedback platform across communities).
- Assists team members to monitor, analyze, or implement action plans to promote customer usage of key/prioritized Microsoft solutions/products that support customer’s business outcomes.
Scale Customer Engagements
- Engages other resources (e.g., product and engineering teams) and learns to leverage programs and investments (e.g., Microsoft Technology Center [MTC], exec briefing center, partner workshops) with support from peers.
- Develops understanding of standards and best practices (e.g., managed service provider [MSP], managed certified professional [MCP]). May support customer engagements through pre-sales activities while utilizing common sales and delivery methodology for the Microsoft sales organization.
- Engages other resources, leveraging basic resource knowledge, for key areas of technology as needed to overcome technical blockers on assigned technology set.
- Develops understanding of current customer context and anticipates next steps. Uses product expertise to build credibility with customers individually or at scale.
- Begins to develop awareness of available resources by familiarizing themselves with the community and engaging others to gain product knowledge. Engages other resources, leveraging basic resource knowledge, for key areas of technology as needed to overcome technical blockers on assigned technology set
- Identifies customer needs and recommends suitable Microsoft solutions with support from peers. Improves customer interactions through feedback and observation.
- Engages with and reaches out to customer technical and business decision makers with coaching from others.
Scale Through Partners
- Engages in partner sell-with scenarios by contributing to the facilitation of technical engagements and partnering with colleagues to manage the sales process.
- Engages in partner sell-with scenarios by contributing to the facilitation of technical engagements and partnering with colleagues to manage the sales process. Supports the development of relationships with pre-sale team and partners. Work with manager or peer mentor to learn how to identify top 5 to 10 partners to work with in applicable territories.
Solution Design and Proof
- Presents basic reference architectures to partners or customers for key parts of their technology sets.
- Learns about and uses existing demonstration assets. Contributes to demonstrations (e.g., proof of concept [POC] sessions with partners) of solutions based on specific Microsoft products through early stage engagements with coaching from senior colleagues. Leverages partner/customer teams as needed to prove product capabilities and integration into customer environment. Reviews partner demonstrations and provides feedback to ensure alignment with Microsoft standards with guidance.
Technical Leadership
- Ensures customer technical teams are aware of and leveraging available for-scale skilling programs
- May participate in local Microsoft tech community sessions, hackathon, attend community calls, etc.
- Consumes and leverages readiness materials to expand domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues.
Qualifications
Required Qualifications
- Bachelor's Degree in Computer Science, Information Technology, Engineering or related field OR equivalent experience.
- This role requires proficiency in written, reading, and conversational English & French, as you will be assigned to the France Customer Market.
- Technical Communication skills: The ability to adapt communications around different technologies, products, and services to the audience's level of understanding.
- Problem Solving: The ability to identify problems and review related information to develop and evaluate options and implement solutions.
- Presentation Delivery: The ability to deliver formal presentations to others. This includes sharing information on a range of topics in a clear, concise, engaging and convincing manner; commanding the audience’s attention; using effective presentation materials.
This role is based in Ireland and has a work site flexibility of up to 50% work from home. If applying, please consider that you may be required to relocate to meet the requirements of this role.
Preferred Qualifications
- Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 2+ years technical pre-sales or technical consulting experience OR equivalent experience.
- 1+ year(s) experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
- Creativity: The ability to apply ingenuity, inventiveness, and imagination to the inclusive design and construction of a product, service, program, or initiative.
- Decision Making: The ability to make decisions in a fast-paced, rapidly changing environment. This includes the ability to define, diagnose, and determine an appropriate resolution, recommendation, or decision while considering alternatives and factors (e.g., resources, costs, trade-offs).
- Relationship Management: The ability to develop and maintain positive working relationships with supervisors, staff, managers, customers, and vendors. This includes expressing empathy and compassion when dealing with the needs and problems of others, being approachable, taking time to address the concerns of coworkers, and treating others with respect and dignity.
- Microsoft Products: Knowledge of Microsoft products/services and the ability to participate in technical conversations related to products/services. Fundamental or Intermediate level credentials/certifications on Microsoft of competitive Cloud and/or AI Platforms, or willingness to attain the right technical certifications required for the role.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.