Head of Outsourcing Governance Ireland

Head of Outsourcing Governance Ireland

JP Morgan’s Commercial & Investment Bank (CIB) is seeking an Executive Director to lead the Ireland Outsourcing Governance (OG) team and framework across all legal entities in Ireland. The successful candidate will be responsible for leading the Ireland OG team and evolving the OG framework to compliance with regulatory guidelines for outsourcing and third-party management, including the Central Bank of Ireland (Investment Firms) Regulations 2023, the Central Bank Cross-Industry Outsourcing Guidance 2021, the Digital Operational Resiliency Act (DORA), and the European Banking Authority guidelines on outsourcing.

The position is currently a controlled function (CF) role.  The candidate will manage the OG team to drive the strategic outsourcing governance agenda, partner with the relevant legal entities to assess and review and approve outsourcing engagements, identify and execute process improvements, enhance the control environment and proactively mitigate risk through effective governance. 

The candidate will also manage regulatory changes impacting the Ireland outsourcing framework.  They will represent the Firm in engagements with the regulator and with industry organisations, to clarify the Firm’s understanding and application of outsourcing regulation, advocating for simplification and regulatory alignment in outsourcing and third-party management processes. 

The role reports locally to the Ireland Country Head and functionally to the JPMorgan SE European Head of Outsourcing Governance & Oversight.  It is also accountable to the heads of the Irish legal entities for OG issues impacting those entities.

Job Responsibilities 

• Manage and lead the Ireland OG team to deliver effective outsourcing management, control and monitoring processes.
• Ensure continuous update of the Ireland Outsourcing Governance (OG) framework to meet regulatory demands.
• Chair monthly Outsourcing Forum meetings, ensuring effective challenge and discussion of all materials, and recording of clear and concise minutes.
• Report to the relevant legal entities on OG matters, including Boards, the Location Operational Risk and Control Committee, and the Local Management Committee.
• Build positive relationships through timely delivery of OG commitments and effective communication with stakeholders across the 1st, 2nd and 3rd line of defence.
• Externally, engage with regulators and industry associations on OG matters, advocating for simplification, regulatory clarity, and regulatory alignment on outsourcing and third-party management processes.
• Collaborate with internal and external auditors and clients on OG matters.
• Develop a clear strategy for the Ireland OG function and roadmap for implementation.
• Ensure robust controls in maintaining full documentation of the outsourced activities.
• Maintain a comprehensive inventory of all internal and external outsourcing arrangements to regulatory standards.
• Ensure timely escalation of risks to the senior management and relevant risk forums.
• Collaborate with partners in UK, the EEA and other locations to drive synergies in processes and framework.
• Present a clear view of Ireland systemic requirements to the firm-wide CTPO organisation.

Required qualifications, capabilities, and skills.

• Strong leaderships skills to manage and develop the Ireland OG team.
• Expertise in Ireland’s regulatory framework for outsourcing and third-party management, including the Central Bank of Ireland (Investment Firms) Regulations 2023, the Central Bank Cross-Industry Outsourcing Guidance, the Digital Operational Resiliency Act (DORA), as well as the European Banking Authority guidelines on outsourcing.
• Ability to Chair effectively monthly Ireland Outsourcing Forum meetings to deliver constructive challenge and discussion of agenda items.
• Experience in managing stakeholders, internally and externally, in relationship building.
• Prior experience delivering cross location projects.
• Ability to support regulatory related projects and firmwide objectives.
• Excellent interpersonal skills to engage and influence across various levels. 
• Ability to build and maintain an effective relationship on OG matters with the heads of the Ireland legal entities, and externally with the regulator and industry associations.
• Ability to take ownership, work independently and manage multiple tasks in a fast-paced environment.
• Action and outcome driven approach to deliver results within time limits.

Preferred qualifications, capabilities, and skills

• Communication & Stakeholder Management – ability to communicate clearly through reports and presentations.
• Ability to present at governance forums to multiple stakeholders, including legal entity Boards.