Conlans Jaguar Land Rover is looking for a Product Specialist to join the team
Key Roles
Land Rover Product Specialist – Tasks & Responsibilities
Customer Experience & Vehicle Handovers
- Deliver exceptional vehicle handover experiences, ensuring customers are fully familiar with the features, controls, and technology of their new Land Rover.
- Tailor each handover to reflect Land Rover’s Modern Luxury ethos, offering a premium, personalized, and seamless transition into vehicle ownership.
- Conduct pre-delivery inspections to confirm vehicle presentation and readiness.
- Provide post-handover support, including follow-up calls or digital check-ins to address customer questions and ensure satisfaction.
Brand Representation & Standards
- Uphold and embody Land Rover’s Modern Luxury brand values in all customer and internal interactions.
- Maintain an immaculate showroom and delivery area that reflects the prestige and sophistication of the Land Rover brand.
- Stay updated on current and upcoming Land Rover products, technologies, and services to act as a knowledge authority within the dealership.
Vehicle Administration
- Manage all vehicle administration tasks, including registration, documentation checks, and compliance with legal and brand requirements.
- Ensure accurate and timely processing of vehicle invoicing, finance documents, and delivery paperwork.
- Coordinate with the sales and finance teams to ensure a smooth administrative flow from sale to delivery.
- Maintain up-to-date records in internal systems (Eg Keyloop)
Internal Coordination
- Support the sales team with vehicle-related queries, test drives, and product demonstrations.
- Provide feedback on customer experiences and suggest improvements to enhance the handover process.
Compliance & Quality Control
- Ensure all vehicles meet brand quality standards and legal requirements before delivery.
- Adhere to all Health & Safety and Data Protection policies during customer interactions and administrative work.
We are looking for someone with experience in this type of role
Job Type: Full-time
Ability to commute/relocate:
- Newbridge, CO. Kildare: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Do you have a working visa for Ireland?
Location:
- Newbridge, CO. Kildare (preferred)
Work Location: In person