Lead Artist, Brown Thomas Dundrum
Charlotte Tilbury Beauty
Permanent, Full Time
Founded by British makeup artist, Charlotte Tilbury MBE, in 2013, Charlotte Tilbury Beauty revolutionised the face of the global beauty industry by de-coding makeup application for every person, at any age, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty, continues to break records across countries, channels, and categories.
About the role
A lead artist is a true brand ambassador who lives and breathes our values. Combining artistry and commerce – our lead artists drive targets through building lasting customer relationships and showcasing exceptional artistry. A lead artist has a track record of delivering results at retail artist level and can lead by example and coach retail artist teams to succeed.
Requirements
Key Accountabilities
- Lead by example to consistently achieve and exceed personal sales goals and KPI’s
- Create brand awareness through the sharing and demonstration of strong product knowledge
- Be proactive in booking appointments and maximizing every consultation
- Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities within Company guidelines
- Be an inspiration to the team, demonstrating exceptional artistry; giving on the spot coaching and feedback to develop the Retail Artists
- Fluency in Charlotte Tilbury’s makeup style, language and expertise in product knowledge
- Drive masterclasses and event activity in-store, ensure appointments are fully booked
- Bring active support and initiative for counter events/new product launches; sharing ideas
- Demonstrate immaculate grooming standards always, reflecting your makeup look and in accordance with the Charlotte Tilbury grooming guidelines
Your Skills and Experience
- Passionate for the Charlotte Tilbury brand
- Engaging and personable
- Good communication and presentation skills
- Experienced artist
- Proven track record in driving personal sales
- Customer facing experience
- Social Media presence
- Experience of managing and planning in-store events
Benefits
- We offer a structured induction programme – Charlotte’s Magic Academy. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow up training provided during your first months of employment. Focusing on artistry and commerce, you will gain a full understanding of our artistry and service expectations
- Structured career development – our team of industry experts are here to support and work with you to explore your learning potential and career goals
- You receive exclusive launches of our incredible products before anyone else – not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlotte’s Magic Academy so you can be a true brand advocate.
- Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more.
At Charlotte Tilbury, our mission is to empower everybody in the world to be the most beautiful version of themselves. We support this by encouraging and hiring people with diverse backgrounds, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
WE WOULD LOVE TO WELCOME YOU TO OUR DREAM TEAM…APPLY TODAY!