Company Description
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
Job Description
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
The LinkedIn Pricing Operational Excellence team is seeking a professional to drive critical programs that scale our pricing capabilities, enhance sales enablement, and support operational excellence. This role will focus on building scalable workflows to support new offer launches, enhancing pricing transparency, and equipping Sales and Deal Desk with the tools and training they need to operate efficiently and compliantly. You will work closely with cross-functional partners in Systems, Deal Desk, Sales, and Vendor Operations to translate pricing strategy into operational solutions that improve accuracy, compliance, and speed.
Responsibilities:
Workflow Design & Execution: Design and optimize pricing workflows within system capabilities to support the execution of new offers. Partner with Systems and Deak Desk to ensure successful implementation and scalability.
Automation & Tools: Partner closely with the Systems team to design and build an AI-powered solution that enables Sales and cross-functional teams to access pricing guidance more efficiently. Lead the initiative from concept to implementation as part of broader efforts to automate manual tasks and enhance pricing transparency.
Performance Metrics & Feedback Loops: Monitor key pricing operations metrics (e.g., renewal , conversion, automation rates, SLA compliance), addressing feedback from stakeholders to drive continuous improvement.
Sales Enablement & Training: Manage and maintain the Pricing Operations training content library, ensuring materials remain accurate and up to date as processes evolve. Develop and update training materials to support new offer launches, pricing transitions and ongoing education needs across cross functional teams.
Quality Assurance: Establish a QA function to ensure pricing accuracy and adherence to policy.
Qualifications
Basic Qualifications:
4+ years of experience in pricing, sales operations or program management
BA/BS degree
Preferred Qualifications:
Experience building operational workflows and automating manual processes
Familiarity with pricing and sales systems (e.g., CRM, CPQ, proposal tools)
Strong analytical skills and experience with data tools (e.g., Tableau, Excel, SQL)
Experience developing training materials and documentation for cross-functional teams
Clear communicator with the ability to influence and drive alignment across functions
Experience working with AI technologies and building conversational or task-based agents to support business operations
Strong communication and cross functional collaboration
Additional Information
Suggested Skills:
Workflow design and systems thinking
Program and Project management
Sales enablement and training
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